Hindi Speaking Customer Support Representative

3 days ago


Cape Town, South Africa Initiate International Full time

We have an AMAZING** job** opportunity for a **Hindi speaking Customer Support Representative** to join a global leader that provides compliance management and risk management solutions. This is a permanent position that will need you to work remotely in** South Africa**. If you have previous support centre experience and are looking to grow with an awesome team, get in touch today

Your key **job** responsibilities as the** Hindi speaking Customer Support Representative** in **South Africa (Remote)** will include:

- Maintaining constructive contractor company relationships with a focus on client retention and solution utilisation
- Report on subscriber engagement, risks and health
- User needs identification
- Product and solution functionality specification identification
- Conducting contractor on-boarding and subscriptions
- Provide user support on assigned contractors
- Conduct subscription renewal liaison
- Manage contractor status

Requirements for this **Hindi speaking Customer Support Representative job** in **South Africa (Remote)**:

- Must be fluent in** Hindi** and English
- Permanent residence permit or South African ID holders only
- Grade 12 (South Africa) or any similar qualification
- Previous support centre experience
- Performance reporting
- CW system user skills
- Report writing skills
- Sales skills
- Call centre skills (telephonic and chat)
- Health and Safety (basic understanding)
- Contractor management (basic understanding)

If you meet the above requirements for this **Hindi speaking Customer Support Representative job** in **South Africa (Remote)**, we would like to hear from you



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