(46) End User Computing Manager

2 months ago


Pretoria, South Africa South African Reserve Bank Full time

**Brief description**

The main purpose of this position is to manage the daily operations and activities of the South African Reserve Bank (SARB) End User Computing (EUC) services.

**Detailed description**
- Manage the daily operations and activities of the SARB EUC services to ensure that all EUC systems and services are available, reliable and secure.
- Ensure the responsiveness and effective troubleshooting and resolution of desktop-related incidents, service requests and problems.
- Develop and drive the implementation of standard operating procedures (SOPs) for EUC services.
- Develop and manage the implementation of process improvement plans.
- Take responsibility for EUC data analytics, reporting and procedure documentation.
- Monitor, measure and enforce governance and compliance to IT service standards.
- Drive the overall automation agenda as part of the continuous improvement in the IT environment.
- Build and manage key external and internal stakeholder relationships to ensure the delivery of quality service.
- Participate in broader departmental/divisional projects to contribute towards the SARB’s business objectives.
- Manage the performance of the third-party service provider in line with the business requirements and service standards.
- Monitor and control the quality of the services provided by contractors as well as provide coaching where necessary.
- Manage the training and development of the EUC services team.
- Take responsibility for resource planning, cost estimation, budget development and cost control for the EUC environment.



  • Pretoria, South Africa University of Pretoria Full time

    RESPONSIBILITIES: - Technical support: - Translate strategic objectives into technical and operational systems and solutions; - Lead and manage the end-user computing support, IT Helpdesk and endpoint management teams to continually improve the end-user computing environment; - Manage the end-user computing environment to ensure that IT end-user computing...

  • End User Trainer

    6 days ago


    Pretoria, Gauteng, South Africa Engaged Full time

    The role of End User Trainers in the Integrated Business Planning (IBP) space involves training and teaching end users on the new version of IBP that sits in S4, replacing the old version (EWM/IMS) in the ECC6 world. The client is in the pharmaceutic...Proven experience in training and teaching in the IBP space. Strong skill set in IBP and understanding of...


  • Pretoria, South Africa H&S Labour Brokers cc Full time

    Our client is currently seeking an experienced Manager: ICT End-User Support based in Pretoria. The main function of this role is to develop, implement and manage all ICT Service Desk and End-User Support and activities, reporting and strategies on behalf of the client to support strategic objectives and business operations **Duties and...


  • Pretoria, South Africa H & S Labour Brokers Full time

    **Pretoria** **Negotiable from: R909, 000 CTC** Our client is currently seeking an experienced Manager: ICT End-User Support based in Pretoria. The main function of this role is to develop, implement and manage all ICT Service Desk and End-User Support and activities, reporting and strategies on behalf of the client to support strategic objectives and...


  • Pretoria, South Africa SABS Full time

    **Job Advert Summary**: **Purpose Statement** To develop, implement and manage all ICT Service Desk and End-User Support and activities, reporting and strategies on behalf of the SABS to support strategic objectives and business operations. **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South...


  • Pretoria, South Africa SABS Full time

    **Job Advert Summary**: **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the...


  • Pretoria, South Africa Curiska (Pty) Ltd Full time

    Minimum Requirements A degree in BSc Computer Science (or BEng Computer Engineering with a strong interest in software development). 0 to 5 years of software development experience in a professional capacity. Main Responsibilities Development of OSI Layer 4 to Layer 7 protocol software components. Development of end-user graphical user interface (GUI)...


  • Pretoria, South Africa Curiska (Pty) Ltd Full time

    Minimum RequirementsA degree in BSc Computer Science (or BEng Computer Engineering with a strong interest in software development).0 to 5 years of software development experience in a professional capacity.Main ResponsibilitiesDevelopment of OSI Layer 4 to Layer 7 protocol software components.Development of end-user graphical user interface (GUI)...


  • Pretoria, South Africa Curiska (Pty) Ltd Full time

    Minimum RequirementsA degree in BSc Computer Science (or BEng Computer Engineering with a strong interest in software development).0 to 5 years of software development experience in a professional capacity.Main ResponsibilitiesDevelopment of OSI Layer 4 to Layer 7 protocol software components.Development of end-user graphical user interface (GUI)...


  • Pretoria, South Africa Curiska Full time

    Minimum RequirementsA degree in BSc Computer Science (or BEng Computer Engineering with a strong interest in software development).0 to 5 years of software development experience in a professional capacity.Main ResponsibilitiesDevelopment of OSI Layer 4 to Layer 7 protocol software components.Development of end-user graphical user interface (GUI)...

  • CRM Administrator

    2 months ago


    Pretoria, South Africa MECAD Systems Full time

    CRM Administrator & IT User Support Specialist - 2024-03-28 - 2024-04-27 - Permanent - JHB000362 - Information Technology- Gauteng, Pretoria: Centurion - Monthly (Market related)- Company based in Centurion Gauteng is looking for a CRM Administrator & IT User Support Specialist to join their team. As the CRM Administrator & IT User Support Specialist, you...


  • Pretoria, South Africa Zeal HR Full time

    **Front-end Development Lead** **(Role will become Hybrid after 6 months)** **Location: Pretoria East** **Job Purpose**: **Manages the team of Developers and the sprints, responsible for communication, team health and culture. Has authority over process, structure, scheduling, task assignment, documentation.** **Our website and client-site web apps are...

  • Fcs Key User

    1 month ago


    Pretoria, South Africa Faurecia Full time

    Overall Single-Point of Contact for their domain within their organization (i.e. - their plant). Ultimately accountable for the accuracy of master and transactional data, knowledge of the system and environment, and adherence to processes required to ensure success within their domain. **_Definitions:_** - Accountable - this is the person who is ultimately...


  • Pretoria, South Africa hearX Full time

    **Job Purpose**: Manages the a team of Developers and the sprints, responsible for communication, team health and culture. Has authority over process, structure, scheduling, task assignment, documentation. Our website and client-site web apps are built using Angular, Vue.js, HTML5, Javascript/Typescript and CSS. We are split into teams, each with a specific...

  • User Experience Librarian

    36 minutes ago


    Pretoria, South Africa University of Pretoria Full time

    **UP Professional and Support**: DEPARTMENT OF LIBRARY SERVICES USER EXPERIENCE LIBRARIAN PEROMNES POST LEVEL 9- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._ RESPONSIBILITIES: The incumbent will be...


  • Pretoria, South Africa Ergasia Placements Full time

    Are you a skilled and detail-oriented legal professional seeking a dynamic role in Foreclosures? We are currently looking for an experienced Legal Secretary to join our team, specialising in Foreclosures. As a crucial support member, you will play a pivotal role in managing legal documentation, coordinating with clients, and ensuring seamless operations...


  • Pretoria, South Africa University of Pretoria Full time

    **UP Professional and Support**: DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES HIGH-PERFORMANCE COMPUTER (HPC) SYSTEM ADMINISTRATOR PEROMNES POST LEVEL 7- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology...

  • Ict Administrator

    2 months ago


    Pretoria, South Africa CTU Career Chatz Full time

    **Responsibilities**: - Network and Connectivity: manage wired and wireless networks, edge infrastructure, network security and access management, IP address and network space management, and network performance monitoring and management. - CCTV, IoT, and Call System Management: deploy, maintain, and monitor CCTV and IoT equipment, assign and manage...


  • Pretoria, South Africa Niche Recruiting Full time

    **JUNIOR IT TECHNICIAN** **JOB SUMMARY** The Junior IT Technician’s primary role will be to provide technical support to end-users within an organization at large. The technician ensures that systems are up and running optimally and that every user on the system is able to complete tasks efficiently. The technician at large is responsible for...


  • Pretoria, South Africa CTU Career Chatz Full time

    **Job Summary**: The Senior IT Administrator role is a pivotal engineering position within our ICT Department, focusing on the comprehensive management, implementation, and safeguarding of all technology assets at a group level. This encompasses networks, servers, cloud platforms, end-user computing, and security infrastructure. The role involves providing...