Service Manager

3 weeks ago


Centurion, South Africa MAN Automotive (South Africa) (Pty) Ltd Full time

Achieve and exceed the workshop service turn over targets.
- Run reports to check warranty, cash sales outstanding, WIP and labour sales.
- Follow up and resolve all debtors, creditors and customer queries.
- Update and maintain dealer standards minimum requirements.
- Implement measures to improve workshop CSI and constantly monitor accordingly.
- Monitor bookings to ensure that the workshop load is done to achieve maximization of labour sales.
- Mentor and supervise all service staff in the dealership.
- Implement measures to improve workshop service quality.
- Attend customer technical liaison meetings.
- Monthly reporting on Service achievements to Head of Own Retail.
- Implement and manage the services marketing strategy.

**Qualifications**:

- Grade: 12 Matric Certificate.
- Technical qualification or a comparable qualification.

**Skills**:

- Computer Literate.
- Customer focused with a results driven approach.
- Analytical and strategic skills to identify problems thereafter solve them.
- High level communication, interpersonal relations and negotiation skills.
- Possess solution orientated thinking and be customer orientated.
- Pro-active, highly motivated in achieving set objective.
- Assertive and possess decision making skills.
- Work independently though being a team player.

**Experience**:

- Strong technical knowledge and understanding of commercial vehicles - 1 year.
- Experience, leading and motivating a team - 7 years.
- Professional experience in the automotive industry with service experience - 5 years.

**Closing Date: 22/02/2024


  • Service Manager

    2 weeks ago


    Centurion, South Africa Rise Recruiting Agency Full time

    Our client in the Finance space is looking for a **Service Manager** to join them in Centurion, Gauteng. **Role Purpose** - The Service Manager is responsible for the implementation of the strategic plan. - To manage and monitor the performance of Service consultants; as well as ensuring that client relationships are maintained and developed with the aim of...

  • Service Manager

    4 days ago


    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** **Role Purpose** - The Service Manager is responsible for the implementation of the strategic plan. - To manage and monitor the performance of Service consultants; as well as ensuring that client relationships are maintained and developed with the aim of retaining the correct calibre of clients on the book for as long as possible and...

  • Service Manager

    1 week ago


    Centurion, Gauteng, South Africa Momentum Insure Company Limited Full time

    IntroductionRole Purpose The Service Manager is responsible for the implementation of the strategic plan. To manage and monitor the performance of Service consultants; as well as ensuring that client relationships are maintained and developed with the aim of retaining the correct calibre of clients on the book for as long as possible and reducing the risk of...

  • Service Manager

    4 weeks ago


    Centurion, South Africa PPS Recruitment Full time

    **Job Advert Summary**: An exciting and challenging opportunity for an energetic, attention to detail and results driven Service Manager exists within the Scheme Finance Department. This role will report to the Head of Department: Finance. **Minimum Requirements**: **EDUCATION**: - Matric (Grade 12). - Relevant Finance Qualification. **EXPERIENCE**: -...

  • Services Manager

    1 week ago


    Centurion, Gauteng, South Africa OUTsurance Full time

    Company DescriptionOUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for...

  • Service Manager

    1 week ago


    Centurion, Gauteng, South Africa PPS Recruitment Full time

    Job Advert Summary:An exciting and challenging opportunity for an energetic, attention to detail and results driven Service Manager exists within the Scheme Finance Department.This role will report to the Head of Department: Finance.Minimum Requirements:EDUCATION: Matric (Grade 12). Relevant Finance Qualification.EXPERIENCE: Advanced Financial accounting 3+...

  • Service Manager

    2 weeks ago


    Centurion, South Africa Momentum Investments Full time

    **Introduction** To provide an awesome, consistent, one-stop, end-to-end legendary service offering to all our Clients and stakeholders - building strong relationships to enhance, retain and grow our business. **Role Purpose** The OSA Service Manager will manage and lead a team of dynamic employees. As a team you are required to perform various...

  • Service Manager

    1 week ago


    Centurion, Gauteng, South Africa Quantum Recruitment Pty Ltd Full time

    We are seeking an exceptional leader to spearhead the Centurion branch, a dynamic hub with immense potential for expansion. This is not your typical branch manager role; it's for a self-driven go-getter who thrives on challenges and relishes the freedom to make a real impact. You'll be the heart and soul of the branch, building a winning team, exceeding...


  • Centurion, South Africa HandPicked Recruitment Full time

    Benefits included: Group life, funeral, education and disability coverCost of cell phone contract allowance in addition to package, for official purposes. Please note:  The salaries offered by our clients are determined in accordance with market standards, while considering the candidate's qualifications, skills, and level of experience.Well-established...


  • Centurion, South Africa HandPicked Recruitment Full time

    Minimum requirements:Matric and a bachelors degree/diploma or equivalent in Business Administration, Information Technology, or a related field.Certification in ITIL or other relevant frameworks would be beneficial but not a must.5+ Years in Call Centre or Customer Support Management roleExtensive experience in managing a team within a call center or...


  • Centurion, Gauteng, South Africa HandPicked Recruitment Full time

    Minimum requirements:Matric and a bachelors degree/diploma or equivalent in Business Administration, Information Technology, or a related field.Certification in ITIL or other relevant frameworks would be beneficial but not a must.5+ Years in Call Centre or Customer Support Management roleExtensive experience in managing a team within a call center or...


  • Centurion, South Africa Adzuna ZA B C2 Full time

    Minimum requirements:Matric and a bachelors degree/diploma or equivalent in Business Administration, Information Technology, or a related field.Certification in ITIL or other relevant frameworks would be beneficial but not a must.5+ Years in Call Centre or Customer Support Management roleExtensive experience in managing a team within a call center or...


  • Centurion, South Africa HandPicked Recruitment Full time

    Minimum requirements:Matric and a bachelors degree/diploma or equivalent in Business Administration, Information Technology, or a related field. Certification in ITIL or other relevant frameworks would be beneficial but not a must. 5+ Years in Call Centre or Customer Support Management role Extensive experience in managing a team within a call center or...


  • Centurion, South Africa AVBOB Full time

    The IT Service Delivery Manager (SDM) will be responsible for IT service delivery as defined by the ITIL Framework under the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery of IT services to AVBOB business or internal stakeholders, focusing on maintaining service level agreements, and ensuring service...

  • Soft Services Manager

    2 months ago


    Centurion, South Africa Redefine Properties Limited Full time

    **Services Manager** **Purpose**: To engage in the planning, management and monitoring of all aspects related to the management of his buildings and inspection of work to ensure that quality standards are maintained or improved. Also to ensure strong customer relationships are built and expectations are met and managed. **Main duties and...


  • Centurion, South Africa Redefine Properties Limited Full time

    **Services Manager** **Purpose**: To engage in the planning, management and monitoring of all aspects related to the management of his buildings and inspection of work to ensure that quality standards are maintained or improved. Also to ensure strong customer relationships are built and expectations are met and managed. **Main duties and...


  • Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS Department CFC Position reports to Senior Manager: Monitoring & Surveillance Job grade/level M5Core DescriptionOversee and manage the Service Management Technology (SMT) team to drive automation and to standardise and rationalise SMT tools across the entire infrastructure estate. To provide expert...


  • Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Could Platform Solutions Department Service Management Job grade M3Core DescriptionTo provide leadership and strategic management of Service Management capabilities. This includes oversight of delivery of customer contracted services in accordance with agreed scope and in line with contracted service levels,...


  • Centurion, Gauteng, South Africa Redefine Properties Limited Full time

    Services ManagerPurpose:To engage in the planning, management and monitoring of all aspects related to the management of his buildings and inspection of work to ensure that quality standards are maintained or improved. Also to ensure strong customer relationships are built and expectations are met and managed.Main duties and responsibilities: Monthly and/or...


  • Centurion, South Africa Express Employment Professionals Full time

    Our Service Delivery Managers (SDM) are professional technical services managers responsible for Co-coordinating the delivery of services to key customers. The SDM plays a vital role in creating long-term healthy customer relationships, acting as the bridge between the customers and our operational delivery teams. The key responsibilities of the SDM are...