Transport Coordinator
7 months ago
**Loop** is revolutionizing transport in Africa by providing a digital platform that enables digital transactions and the booking of shared rides. Our mission is to enhance the way people move, making transportation safer, more efficient, and widely accessible.
**Job Brief**:
We are seeking a dynamic, detail-oriented Transport Coordinator to join our team. In this role, you will ensure the smooth and efficient transportation of passengers for our corporate clients, playing a key role in planning, coordinating, and overseeing the commuting experience.
**Key Responsibilities**:
- Arrange efficient delivery routes and dispatch drivers.
- Utilize GPS technology to track locations, monitor drivers, and optimize routes.
- Serve as the primary contact for drivers, addressing inquiries and resolving concerns.
- Conduct audits on waybills to ensure accuracy and consistency.
- Collaborate with senior staff to enhance transportation efficiency.
- Employ time management software to improve punctuality and process automation.
- Perform quality control checks on all transportation processes.
- Maintain thorough documentation, including transportation logs and vehicle inspection reports.
- Monitor and report on key performance indicators related to timely delivery.
- Handle complaints and feedback from both riders and drivers effectively.
- Document and escalate driver concerns and policy violations as necessary.
**Qualifications**:
- Proven experience in the transportation or logistics industry.
- Exceptional attention to detail.
- Strong computer proficiency and the ability to adapt to new software.
- Excellent problem-solving, communication, and interpersonal skills.
- Superb time management and organizational skills.
- High school diploma required; a degree in Logistics, Business Management, or a related field is preferred.
**Working Conditions**:
- This position requires working night shifts.
**How to Apply**:
- Join us at Loop and be part of the movement that's setting new standards in the transportation sector_
Pay: R6 500,00 - R8 000,00 per month
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