Life Policy Services Administrator

4 weeks ago


Parktown, South Africa Rand Mutual Assurance Full time

**THE JOB AT A GLANCE**

As the Policy Services Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested documentation to brokers and schemes.

**WHAT WILL YOU DO?**

**Data Capturing.**
- Ensure that amendment requests are captured accurately and timeously on the system.

**Data Validation**
- Ensure that data is accurate and where necessary, request corrected data from stakeholder.
- Process external Approval process to ensure correct capturing of changes requested.
- Ensure that rejections are sent to stakeholder and follow ups are done for corrected information

**Reporting on Progress**
- Updates and maintains policy records on the administration system.

**Policy Maintenance**
- Processing of policy details into the correct schemes on the administration system.
- Clearly communicates and confirms policy amendments timeously to the client.
- Ensure communication framework is adhered to.

**General Administration**
- Saving supporting documents in the shared drive and ensuring proper indexing is done.
- Maintains up-to-date records in a systematic and organised manner.
- Documents all information according to standard operating procedures.

**Personal Development**
- Attend and complete training on all RMA products.
- Attend and complete training on all relevant systems.
- Complete and obtain RE and FAIS qualification.
- Ensure all RMA mandatory training is attended.

**WHAT YOU'LL BRING TO THE TABLE?**
- NQF Level 5 Higher Certificate and Advanced National (Vocational) Certificate or equivalent or relevant experience.
- at least 2 years’ administration experience.
- Proven administration record.
- Computer Literacy.
- At least 1-year experience in a data capturing or administration position.
- Insurance or Financial Services experience advantageous.

**WHAT WILL YOU GET IN RETURN?**

We offer great opportunities for personal and professional development in a stable company that’s 127 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

**Turnaround time**

**Closing date: 08 September 2023**

**Our Commitment to transformation**:

- NQF Level 5 Higher Certificate and Advanced National (Vocational) Certificate or equivalent or relevant experience.
- at least 2 years’ administration experience.
- Proven administration record.
- Computer Literacy.
- At least 1-year experience in a data capturing or administration position.
- Insurance or Financial Services experience advantageous.



  • Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time

    THE JOB AT A GLANCEAs the Policy Services Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As the Policy Services Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested...


  • Parktown, South Africa Hollard Recruitment Full time

    **Job Advert Summary**: Helloan exciting new opportunity has just come available in our HINT, Actuary** **area. We are looking to recruit a Head of Life Evaluations. As the Head of Life Valuation, your primary role is to oversee and conduct actuarial valuations for the life assurance business across various countries within our organization. This pivotal...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **Purpose** **Qualifications and Experience Required**: NQF Level 5 Higher Certificates and Advanced National (vocational) Certificate in business administration or commerce Additional insurance related qualifications or training will be advantageous. 2 - 3 years clerical, scanning and indexing experience required **Key Areas of...


  • Parktown, South Africa Rand Mutual Assurance Full time

    As the Customer Service Administrator, you will be reporting to the Customer Services Manager, the Customer Service Administrator will be responsible for providing administrative support to the Customer Services team while ensuring that all customer queries are dealt with in an efficient manner and providing a high level of service to promote RMA’s...


  • Parktown North, Gauteng, South Africa Hollard Recruitment Full time

    Job Advert Summary:Helloan exciting new opportunity has just come available in our HINT, Actuary area. We are looking to recruit a Head of Life Evaluations.As the Head of Life Valuation, your primary role is to oversee and conduct actuarial valuations for the life assurance business across various countries within our organization. This pivotal position...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As the Client Services Administrator, you will support the sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders. **WHAT WILL YOU DO?** - General administration support to Key account Executive. - Standby assistance to Key account executive. - And...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As a Client Services Administrator, you will be supporting the sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders. **WHAT WILL YOU DO?** - General administration support to Key account Executive. - Standby assistance to Key account executive. - And...

  • Life Claims Assessor

    2 weeks ago


    Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time

    THE JOB AT A GLANCEAs a Life Claims Assessor, you will be reporting to the Claims Manager: Life, you will be responsible for adjudicating and processing claims in an effective and efficient manner within the prescribed guidelines set out by Rand Mutual Assurance.WHAT WILL YOU DO?Claims Adjudication: Verify claims captured for correctness and compliance...

  • Operations Manager

    4 weeks ago


    Parktown, South Africa Rand Mutual Assurance Full time

    As the Operations Manager you will be responsible for overseeing and managing the daily life product (funeral, GPA, group risk, etc.) functions. The incumbent will contribute to the overall performance and RMA Life’s strategic initiatives and will drive change, develop business process improvements, manage multiple stakeholders, meet regulatory, compliance...

  • Rewards Administrator

    4 weeks ago


    Parktown, South Africa Rand Mutual Assurance Full time

    As the Rewards Administrator you will be responsible for ensuring that all Rewards and Benefits administration matters are dealt with efficiently and in accordance with the company policies and procedures. The incumbent will also be responsible for maintaining the confidentiality of various aspects of the role and having a firm, diplomatic and fair approach...


  • Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time

    As the Customer Service Administrator, you will be reporting to the Customer Services Manager, the Customer Service Administrator will be responsible for providing administrative support to the Customer Services team while ensuring that all customer queries are dealt with in an efficient manner and providing a high level of service to promote RMA's products...


  • Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time

    PurposeQualifications and Experience Required:NQF Level 5 Higher Certificates and Advanced National (vocational) Certificate in business administration or commerceAdditional insurance related qualifications or training will be advantageous. 3 years clerical, scanning and indexing experience requiredKey Areas of Responsibilities:Managing of claims...

  • Payroll Administrator

    3 weeks ago


    Parktown, South Africa Talent 101 Full time

    To ensure accuracy in payroll activities by carrying out all the administrative activities of the Salaries Payroll and to assist and support all Wage Administrators on the Wages Payrolls to ensure accurate and timely payment of all staff by adhering to defined service level agreements and legislative/statutory requirements. - Minimum 5 years Payroll...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** The Governance and Secretarial Administrator will be responsible for carrying out clerical and secretarial duties while providing overall administrative support to the Governance and Secretarial team. The incumbent will be responsible for the administration of all private and confidential company secretarial matters including taking...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT GLANCE** Reporting to the Group Chief Operating Officer, the Head: Customer Service and Distribution will be responsible for developing the strategy for Customer Service and Distribution for the benefit of the customers/stakeholders including leading and overseeing both inbound and outbound Contact Centre Operations that service all RMA...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT GLANCE** As a Head of Customer Service and Distribution you will be reporting to the Chief Operating Officer. You will be responsible for developing the strategy for Customer Service and Distribution for the benefit of the customers/stakeholders including leading and overseeing both inbound and outbound Contact Centre Operations that services...

  • Systems Administrator

    4 weeks ago


    Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** Reporting to the Systems Administrator Team Leader, the Systems Administrator will be responsible for supporting the installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware and associated utility software products in support of business processing requirements and...


  • Parktown, South Africa Hollard Recruitment Full time

    **Job Advert Summary**: **The primary purposes of this role are to**: - Assist with the design, development, pricing and maintenance of the Hollard Life Solutions (HLS) insurance products (life, risk and simple short-term products). - Support the actuarial administration and management of the in-force suite of products. Monitor the ongoing product...


  • Parktown, South Africa Rand Mutual Assurance Full time

    **Purpose** To effectively and efficiently process and adjudicate Funeral Fund Claims, within the scope of the Funeral Fund policy rules and prevailing legislation. Also, to enhance and improve customer experience through effective assessment of claims and meeting the requirements and expectations of the role set out below. **Qualifications and Experience...