Client Service Representative

3 weeks ago


Durban, South Africa Tower Group Full time

**KEY DUTIES**:

- Efficient completion of all work orders assigned to the CSR team.
- Correct scanning of each individual container at each client and the generation and issue of certificate of destruction to the representative of the client.
- Efficient shredding of all documentation onsite (this is not applicable to those clients requiring offsite shredding)
- Completing the Daily Activity Workbook on a daily basis
- Cleaning of the mobile shredding truck once per week.
- Cleaning of the shredding work area once per week.
- Offloading of the mobile shredding truck when required. CSR is to ensure truck is never overloaded with paper.
- Ensure team cupboard and scanning equipment is cleaned once a week and kept neat and always locked.
- Ensuring the periodic maintenance checks and services are performed on the trucks and mobile shredders within the time specified.
- Monitoring the cleanliness of the mobile shredding vehicles, the warehouse and the client service representatives.
- Ensuring Cleardata secure consoles are clean at all times.
- Reporting all faults/issues with mobile shredding vehicles to the regional operations manager for resolution.

**SKILLS / ATTRIBUTES / KNOWLEDGE**:

- Good communication - written and spoken
- Customer focused and visible commitment to quality-of-service provision
- Willingness to work overtime
- Ability to learn new systems and processes
- Hands on person
- Ability to work under extreme pressure
- Ability to handle difficult clients and their continuous demands
- Able to relate well to people at all levels
- Assertiveness
- Ability to adapt and be flexible especially when it comes to change
- Must have the company’s objectives and best interest at heart
- Honesty
- Trustworthy and reliable

**REQUIREMENTS**:

- Bachelor’ Degree
- Valid Code 10 Drivers’ License and valid PDP
- 2 - 3 years driving experience (8-ton vehicle) in a logistics/warehousing/distribution environment
- Must have own transport to get to work to depart for outbound routes when required



  • Durban, South Africa Metrofile Recruitment Full time

    **Job Advert Summary**: - To collect from and deliver to clients as instructed by Work Orders loaded in accordance with the company’s Code of Conduct and Dress Code. **Minimum Requirements**: - Bachelor’ Degree or equivalent qualifications - 4 years driving experience (8-ton vehicle) in a logistics, warehousing or distribution environment - Valid Code...


  • Durban, South Africa Metrofile Recruitment Full time

    **Job Advert Summary**: - To collect from and deliver to clients as instructed by Work Orders loaded in accordance with the company’s Code of Conduct and Dress Code. **Minimum Requirements**: - Bachelor’ Degree or equivalent qualifications - 4 years driving experience (8-ton vehicle) in a logistics, warehousing or distribution environment - Valid Code...


  • Durban, South Africa Mshindi Consulting Full time

    **Title**Client Service Representative **Department**Client Services **Job Type**Permanent **Salary**14500.00 - 14500.00 per annum **Duties and Responsibilities** - Logs and tracks all enquiries and complaints on the system (first line of support). - Handles all general and specific telephonic contact to the Shared Services. - Conducts preliminary...


  • Durban, South Africa Service Solutions Full time

    External Sales representative Durban Join this National Market leader within the service industry. If you have 3 + years external sales industry experience, and want to join a well established and ever growing company, then this role is for you.Main focus will be servicing existing customers, developing new business and all the relevant admin in between....


  • Durban, South Africa Service Solutions Full time

    External Sales representative Durban Join this National Market leader within the service industry. If you have 3 + years external sales industry experience, and want to join a well established and ever growing company, then this role is for you.Main focus will be servicing existing customers, developing new business and all the relevant admin in between....


  • Durban, South Africa The Link Recruitment Full time

    **BRIEF OVERVIEW OF THE ROLE** **Query and service request management** - Regular and frequent updates to clients as per standard operating procedures (SOP) - Adhere to escalation management processes and procedures Quality Standards - Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined...


  • Durban, KwaZulu-Natal, South Africa The Link Recruitment Full time

    BRIEF OVERVIEW OF THE ROLEQuery and service request management Regular and frequent updates to clients as per standard operating procedures (SOP) Adhere to escalation management processes and procedures Quality Standards Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined by. Ensure...


  • Durban, KwaZulu-Natal, South Africa African Recruitment Full time

    1. Client Liaison Liaise with client continuously and in a proactive manner regarding shipment events. Attempt to seek extended business from existing clients and referrals. Present the company as and when required i.e. company functions, client meetings, etc Send daily status reports to Clients with current information on all their shipments.2. Shipment...


  • Durban, South Africa Hirt & Carter Full time

    **_CUSTOMER SERVICE REPRESENTATIVE _** **_SILO _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** The Customer Service Representative will be responsible for building and preserving trusting relationships with the client. They will be the first point of contact, managing all client requests, query management and reporting within agreed service...


  • Durban, South Africa Hirt & Carter Full time

    **_CUSTOMER SERVICE REPRESENTATIVE _** **_SILO _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** The Customer Service Representative will be responsible for building and preserving trusting relationships with the client. They will be the first point of contact, managing all client requests, query management and reporting within agreed service...


  • Durban, KwaZulu-Natal, South Africa Service Solutions Full time

    Job Title: External Sales Representative - Durban Company: Join a reputable National Market leader in the service industry that is continuously growing. If you have over 3 years of experience in external sales and are looking to be part of a well-established company, then this opportunity is perfect for you.About the role:Servicing existing...


  • Durban, KwaZulu-Natal, South Africa Hirt & Carter Full time

    _CUSTOMER SERVICE REPRESENTATIVE __SILO _**_DURBAN- **_CORE PURPOSE OF THE JOB:_The Customer Service Representative will be responsible for building and preserving trusting relationships with theclient. They will be the first point of contact, managing all client requests, query management and reporting withinagreed service levels._KEY PERFORMANCE AREAS:_...


  • Durban, South Africa Vopak Full time

    Durban Customer Service 40 hours **Description of** **this vacancy**: Start your career as a Customer Service Representative at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Vopak...


  • Durban, South Africa The Faculty Full time

    We have an exciting career opportunity for a Spanish-speaking Customer Service Representative to join our dedicated team. This vital position requires an action-orientated individual, who will assist with customer enquiries and booking of appointments. This is an amazing job opportunity for a Spanish speaker looking to broaden their horizons and work for a...


  • Durban, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Durban, South Africa. **Responsibilities of this Post**: Establishing and maintain long lasting relationships with current clients. Capturing orders for clients. Coordinate communication with internal departments to ensure that clients expectations are met. Communicating delivery dates to...


  • Durban, KwaZulu-Natal, South Africa Vopak Full time

    Durban Customer Service 40 hoursDescription ofthis vacancy:Start your career as a Customer Service Representative at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.Vopak SA's Customer...


  • Durban, South Africa vzomasano Full time

    **Job Overview**: **Date Posted**: Posted 2 hours ago- **Location**: Durban, Kwazulu Natal- **Job Title**: Customer Service Representative- **Salary**: R6,000- **Education Level**: High School / Matric- **Job Level**: Junior- **Minimum Experience**: 0 - 1 Years**Customer Service Representative job vacancy in Durban.**: Call center recruitment company, we...


  • Durban, South Africa vzomasano Full time

    **Job Overview**: **Date Posted**: Posted 2 hours ago- **Location**: Durban, Kwazulu Natal- **Job Title**: Customer Service Representative- **Salary**: R6,000- **Education Level**: High School / Matric- **Job Level**: Junior- **Minimum Experience**: 0 - 1 Years**Customer Service Representative job vacancy in Durban.**: Call center recruitment company, we...


  • Durban, KwaZulu-Natal, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Durban, South Africa.Responsibilities of this Post:Establishing and maintain long lasting relationships with current clients.Capturing orders for clients.Coordinate communication with internal departments to ensure that clients expectations are met.Communicating delivery dates to...


  • Durban, South Africa Aon Corporation Full time

    Posting Description: **Client Services Advisor** Do you have an insurance qualification? Do you have excellent knowledge of policy wordings? Read on! Aon South Africa is hiring a Claims Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Durban Office. The role of the Client Service Advisor is to work closely...