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Spanish Customer Service Representative
3 weeks ago
We have an exciting career opportunity for a Spanish-speaking Customer Service Representative to join our dedicated team.
This vital position requires an action-orientated individual, who will assist with customer enquiries and booking of appointments. This is an amazing job opportunity for a Spanish speaker looking to broaden their horizons and work for a results-driven company.
**Working Hours**:
- 09:00-18:00 SAST
**Remuneration**:
- Market-related with commission.
**Your key job responsibilities as the Spanish-speaking Customer Service Representative**:
- You will play a critical role in the delivery of world-class client support.
- Develop positive customer and cultural relations.
- Log all actions ensuring clear notes are recorded
- Required to meet specific key performance indicators and meet expected client service levels
**Requirements for this Spanish-speaking Customer Service Representative position**:
- Native/Advanced level in the Spanish language: Verbal & Written skills are essential
- Permanent residence permit or South African ID holders only (For SA based applicants)
- Flexibility to work shifts. Weekends may apply.
- Excellent customer service skills are essential.
- Experience in a call centre or other customer orientated industry is preferred
- Excellent Computer literacy & technical skills
- Knowledge & experience with MS Office products & ability to work on Windows-based operating systems
- If you meet the above requirements for this Spanish-speaking Customer Service Representative job, we would like to hear from you_
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