Operations Agent

2 weeks ago

Johannesburg, South Africa World Courier Full time

- What you will be doing
- World Courier

Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today’s cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 8 corporation AmerisourceBergen.

INDWC

What you will be doing:
Exports
- Prepare and submit export documents.
- Maintain EDI systems, prepare airline booking, Action TMS updates, Check route confirmation.
- Ensure refrigerant replenishment (in accordance with instruction to dispatch) and removal in transit (RIT) Management.
- Ensure export compliance (CAA/Customs) and source export adhoc airline rates.
- Request charges from vendors (truck hire, DG packaging etc).
- Alert domestic agent - overnight shipments, include delivery instructions.
- Resolve export delays (customs, DAFF etc).

Imports
- Prepare and submit import paperwork
- Low & high value (includes consignee brokers)
- Submit Airline management System (AMS)
- Monitor customs progress, resolve import delays (customs queries/stops, DAFF, DoH etc) and ensure compliance with import authorities.
- Enter TMS updates, ensure refrigerant replenishment instructions are carried out (passed onto dispatch).
- Africa imports (shipment instructions), packaging and temperature monitor recovery.
- Request charges from vendors (truck hire, DG packaging etc).
- Ensure import regulations are met (DoH, DAFF etc).

Dispatch
- Scheduling driver management for deliveries, collections.
- Prepare for packaging and temperature monitoring, complete fridge / freezer checklists and gel pack preparation process & monitor stock levels.
- Check and record vehicle checklists / daily fuel slips / service and repair bookings
- Monitor GTC cleaning records
- Ensure temperature monitor management, packaging and temperature monitor recoveries
- Monitor GTC daily checklist (JNB/CPT/DUR)
- Ensure refrigerant replenishment.
- Complete dry ice orders.
What your background should look like
- What you'll have:

- Clean Drivers license
- Clear criminal record
- Able to work shifts
- Background in the courier/freight industry
- Ability to work as part of a team and independently
- Self motivated, remains calm under pressure, flexible attitude
- High attention to detail
- Uses own initiative, able to prioritise workload, able to follow procedures and instructions
- Excellent communication skills, both verbally and written
- Good computer skills - MS Office

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit


Schedule

Full time

Affiliated Companies

Affiliated Companies: World Courier South Africa (Proprietary) Ltd.

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

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