Ccbsa : Team Leader - Agents, Gauteng

What you will be doingThe purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations.Minimum Requirements 1 year Call Centre experience months Team Leader/Supervisory experienceKey Performance Areas 1. People Management Coaches the...

Team Leader Agents, Gauteng What you will be doing - People Management - Coaches the team in order to ensure quality of delivery meets the appropriate standard - Measures and manages the team to ensure out-of-line situations are immediately addressed - Communicates information in a timely, accurate and understood manner to all team members - Ensure that all...

Team leader - Inspires, leads, engages, coaches, develops, and motivates a team of agents in supporting the delivery of the best service/sales to our client’s - Develop and implement operating plans in line with customer services strategies, policies and procedures - Ensure compliance service policies, procedures, and operating plans - Strong interpersonal...

Team Leader to lead field agents selling Avbob/ Metropolitan products. Identify sales goals Develop and implement sales strategies Monitor sales activities Recruit field sales agents Training new sales agents Motivate, coach sales team Set priorities Prepare sales reports Upholding the vision of the sales department Solving problems and resolving...

We are looking for a call centre customer care team leader/supervisor to join and leader a team of customer care agents for our client Navex.Salary: R12 000,00 - R13 000,00 per monthAbility to commute/relocate: Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required)Experience:Call Centre Customer Care: 1 year...

Team Leader Agents, GautengWhat you will be doing People Management Coaches the team in order to ensure quality of delivery meets the appropriate standard Measures and manages the team to ensure outofline situations are immediately addressed Communicates information in a timely, accurate and understood manner to all team members Ensure that all Human...

Field Sales Agents and Field Sales Team Leaders required for our new branches in the 9 provinces. Gauteng, Limpopo, Mpumalanga, Free State, North West, KZN, Eastern Cape, Western Cape. And Call Centre agents for our Cape Town office **Job Types**: Full-time, Part-time **Salary**: R1,000.00 - R30,000.00 per month Application Question(s): - Which province...

Field Sales Agents and Field Sales Team Leaders required for our new branches in the 9 provinces. Gauteng, Limpopo, Mpumalanga, Free State, North West, KZN, Eastern Cape, Western Cape. And Call Centre agents for our Cape Town officeJob Types: Full-time, Part-timeSalary: R1, R30,000.00 per monthApplication Question(s): Which province would you prefer to work...

**What you will be doing** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations. - 1. People Management - Coaches the team in order to ensure quality of delivery meets the appropriate standard - Measures and manages the...

_**We are hiring !!!!**_ - **WE ARE LOOKING FOR A TEAM LEADER**_ We are looking for professional, high-performance leaders with sound leadership and problem-solving skills. To lead a team of agents to create a customer centric, high-performance culture through, effective management of people, metrics and projects. - **Position**:_ Permanent -...

We are looking for seasoned Team Leaders to join our client's dynamic team within their Contact Centre. **Role Purpose** To manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

Team Leader (JHB) Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

We are looking for seasoned Team Leaders to join our client's dynamic team within their Contact Centre.Role PurposeTo manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

We are looking for a call centre customer care team leader/supervisor to join and leader a team of customer care agents for our client Navex. **Salary**: R12 000,00 - R13 000,00 per month Ability to commute/relocate: - Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required) **Experience**: - Call Centre...

DIVISION :SALESDEPARTMENT : : Field TeamJOB PURPOSE : Field Team Leader is responsible for identifying potential agents to be trained on field work. As well as manage agents on the field to ensure the agents produce quality business. company has to offer.MINIMUM QUALIFICATIONS:MatricAnd 1 year experience in funeral salesREQUIRED:SKILLS REQUIREMENTSExcited...

**Requisition & Talent Acquisition Consultant Details** - REQ 133658 - Twanette Coetser- Closing Date - 10 May 2024**Cluster & Location** - Total Business Banking and Retail - Nedbank Contact Centre- Newtown Junction, Johannesburg- Career Stream- Sales - Leadership Pipeline- Manage Others - Team Leader**Job Purpose** - To manage and lead staff in a branch to...

The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader is responsible for driving the...

Drive the operational agenda by providing daily direction and communication to agents to ensure that daily and weekly targets are met. Lead profiling and management Provide appropriate direction and dispute resolution for workplace problems. Drive sales targets, key performance indicators and performance management. Communicate & report accurate performance...

Position Title: CXG Team Leader - RosebankJob Role: Inbound and Outbound Multi-Channel Customer Care / Technical SupportDepartment: Contact CentreDivision: Customer ExperienceSection: OCX (On Demand Customer Experience)Employment Status: Full TimeShift Work: ApplicableIMMEDIATE SUPERVISOR:Customer Experience Team Leader (1st Level)Customer Experience Manager...