Medical Administrator
5 months ago
**MEDICAL ADMINISTRATOR & RECEPTIONIST UROLOGY, CENTURION**
Our client, a Urologist based in Centurion, is seeking to recruit a well presented and experienced medical administrator and receptionist.
**REQUIREMENTS**:
- Greet and assist patients in a courteous and kind manner, whether in person or telephonically
- Schedule appointments and maintain records and accounts
- Attend to patient enquiries
- Run an efficient diary and appointment schedule
- Theatre bookings, circulations of theatre lists and co-ordination of theatre logistics
- Keep patients informed if the Dr is running late and manage service delays professionally
- Show empathy towards patients and anticipate patients' anxieties
- Efficient filing and retrieving of patient records
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Basic knowledge of ICD10 codes and tariff codes
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Ensure a neat and tidy reception area
- General administration
**QUALIFICATION**:
- At least 3 years' experience in a similar medical administration position
- Experience in a Urology practice will be an advantage
- Computer literacy (Microsoft Office: Word, Outlook & Excell)
- Medical software experience will be an advantage
- Any relevant tertiary studies (completed or ongoing) will be an advantage
**SKILLS AND ATTRIBUTES**:
- Fluent in Afrikaans and English
- Own transport
- Basic IT skills (able to navigate printers and Wi-Fi connections)
- Passionate
- Ability to multitask
- Flexibility
- Excellent telephonic communication skills
- Customer service orientated
- Good time management
- Excellent organisational skills
- Attention to detail
- Professionalism
- Quality focussed
**WORKING HOURS**:
- Monday to Friday, 08h30- 17h30
- Overtime if required
**APPOINTMENT**:
ASAP
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