Franchise Group Retail Operations Manager

13 hours ago


Durban, South Africa Enterprisecom Full time

We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations in KZN

Take the lead at the center of where it all happens at our Vodacom Shop’s, our stores are situated throughout KZN. Combine your retail knowledge and leadership skills to oversee store operations within 8 Retail Vodacom shops, manage and develop a team and ensure Vodacom’s customers experience our best-in-class services and technology.
In this role, you’ll oversee all aspects involved in the daily operation of all 8 retail stores from ensuring all Store KPI’s are achieved as well as product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And you won’t be in this alone. We offer best in class training to set you up leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goal.
**What is an operations manager?**
The Operations Manager role is mainly to implement the right processes and practices across the organization.

The specific duties of an operations Manager include formulating strategy, improving performance, you should be ready to mentor your team members, find ways to increase quality of customer service and implement best
**Requirements and skills**
- 4 Years Proven work experience as Operations Manager or similar role in the Telco Sector
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Excellent Leadership Skills
- Outstanding organizational skills
- Degree in Business, Operations Management, or related field
**Monthly Duties**
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Actively pursue strategic and operational objectives
- Ensure operational marketing activities remain on time and within a defined budget
- Track staffing requirements, hiring new employees as needed
- Coaching of all Store Managers and Retail staff Weekly and formulate key strategies to implement within their environment
- Ensure that all Group KPI’s are achieved
- Track market trends and implement key business strategies to stay in line with the market
- Management of Group stock and forecasting
- Monthly competitor analysis to ensure we are able to compete.
- Outline company’s expectations to the employees
- Enforcing company policies and procedures
- Ensure each store is fully staffed at all times
- Forecasting of sales figures and strategies of implementation at each location
**Package**

Basic - R20000 + Incentives

Company Car

**Job Types**: Full-time, Permanent

**Salary**: From R20,000.00 per month

COVID-19 considerations:
All Staff and Management must adhere to all COVID-19 protocols

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)
**Experience**:

- Retail Management: 5 years (required)

**Language**:

- English (preferred)
License/Certification:

- Drivers License (required)



  • Durban, South Africa Unique Personnel Full time

    **Job Number** - 68969 **Job Type** - Permanent **Job Title** - Retail Franchise Manager **Computer Skills** - GAAP (POS),MS Excel,MS Outlook,MS PowerPoint,MS Word **Industry** - Consumer Products - FMCG **City** - eThekwini (Durban) **Province** - Kwazulu Natal - Franchise managers oversee new and existing franchises. In this role the franchise...


  • Durban, South Africa Momentum Retail Full time

    **Introduction** - Momentum Consult (MC) is a registered Financial Service Provider (FSP), holding a FSB Category FSP I and II license. MC dispenses financial planning, product advice, product execution and investments management services to individuals and businesses in the high net worth, affluent, retail upper and small business enterprises (SME’s)...


  • Durban, South Africa Pro Stop Recruitment Full time

    **Company Description** Company Overview**: A spice and sauce wholesale and manufacturing business that creates variety that meets expectations is looking for a talented, loyal and Mature Franchise Operations Manager to source and manage new stores and sites in KZN. We are looking for a talented Franchise Operation Manager to Enhance the overall business...


  • Durban, South Africa Red Cat Recruitment Full time

    RedCat Recruitment is seeking a suitably qualified **GROUP SERVICE STATION OPERATIONS MANAGER **for a large concern, position based in the **Durban West area, KwaZulu-Natal.** Grade 12. Valid Code 08 drivers license / own reliable vehicle. Previous or similar related experience is essential. 5yrs+ previous experience in fuel and retail operations /...


  • Durban, South Africa Cellular Citi Group Full time

    Vodacom's No1 Retail Dealer (Est 1996 ) is in search of a talented, multi-skilled Operations Manager to join our high performance team. With 10 Retail stores located around the greater Durban area, our success has led to the first new expansion out of KZN to the iconic Nelson Mandela Square and The Marc in SANDTON. We are looking for a vibrant, dynamic,...


  • Durban, South Africa Pro Stop Recruitment Full time

    **Company Description** A spice and sauce wholesale and manufacturing business that creates variety that meets expectations. Successful growth is due to the brand quality, competitive pricing and excellent customer service underpinned by it’s values. Enhancing the overall business performance simultaneously whilst being responsible for implementing...


  • Durban, South Africa PSQUARED RIST SOLUTION Full time

    Vacancy: Old Mutual Retail Sales Franchise is looking to fill the position of: Financial Advisor Location: PMB Description: - We are a Franchise that distributes Old Mutual’ s Retail Mass Market Products through a vast Sales network. The franchise is based in KZN. We are looking for an experienced, energetic, self-starter Financial Advisors Knowledge...


  • Durban North, South Africa Dixie Recruitment Full time

    We are looking for a highly energetic, experienced and commercially astute Group Retail Operations Manager to lead a team in a fast-paced FMCG meat retail environment. Based in Durban North, KZN. **Minimum Requirements**: - Matric - Degree /BTech/ Diploma in Retail Management/Supply Chain Management or equivalent is advantageous - Minimum 5 - 10 years...


  • Durban, South Africa Kencorp Executive Search Full time

    **Fast Food Franchise requires Franchise Manager in the KZN area**: **Responsibilities** - Managing a portfolio of restaurants - Driving sustainability, sales, and profitability of sites - Assist with the development and implementation of Franchisee specific business plans and budgets - Driving compliance in line with Franchise Agreements - Interpret monthly...


  • Durban, South Africa HotelJobs.co.za Full time

    Deputy General Manager required for busy Franchised restaurant property in Gateway Popular Franchise property Large outlet Requires experiences and motivated individual Large crew Late hours Incentives negotiable after probation period Biggest Privately owned franchise group - many oppertunities to grow in the group R18000 to R22000 Send CV in Ms...


  • Durban, KwaZulu-Natal, South Africa Prestige Cosmetic Group Full time

    About the RoleWe are seeking a skilled Luxury Retail Operations Manager to join our team at The Prestige Cosmetics Group. This is an exciting opportunity for a driven and ambitious individual to lead an energetic and passionate team of people who are dedicated to creating exceptional experiences for our clients.


  • Durban, South Africa Motus Parts Full time

    **Parts Incorporated Africa** is searching for two **Regional Franchise Managers** to join the** Durban** branch**. **The purpose of this position is to ensure growth and success for PIA division and reach financial targets and profits. **Position Overview**: **Specific Role Responsibilities**: - Annual sales target achievement - Promotional calendar...


  • Durban, South Africa PetrcoCONNECT Holdings Full time

    NO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!! - Leadership, ability to delegate, hands-on type of person - Teamwork - Dependability and Strong Work Ethic - Maturity and Professional & Presentable Attitude - Adaptability and Flexibility - Initiative and Motivation - Creativity and Intelligence - Eye for detail - Resilient, adaptable, and able to cope with...

  • Operations Manager

    1 week ago


    Durban, South Africa Conerstone Cape Consulting (Pty) Ltd Full time

    **_Job Overview: _** To grow, develop and enhance the Brand’s presence through servicing of the existing Franchise network and ensure operational integrity within the region - **Main Outputs**_ - Represent multiple Brands in the Region - Provide a full franchise system service to Franchise partners within the Region - Operations support and measurement of...


  • Durban, KwaZulu-Natal, South Africa Telebest Full time

    Job OverviewTelebest is seeking a Retail Operations Manager to oversee our e-commerce operations and drive business growth through strategic planning and execution. This is an exciting opportunity to join a dynamic team and make a significant impact on our business.The ideal candidate will have a minimum of 8 years of marketing experience, preferably in...


  • Durban, South Africa Cellular Citi Group Full time

    I**t’s time to do something you love, work with a purpose and take on a challenge like never before. Vodacom is SA's best Network serving almost 32 million subscribers and growing. When you join our award winning team (best performing dealer in SA) you can make an incredible difference to your customers and your co-workers. We’re looking for boldness,...


  • Durban, South Africa Cellular Citi Group Full time

    I**t’s time to do something you love, work with a purpose and take on a challenge like never before. Vodacom is SA's best Network serving almost 32 million subscribers and growing. When you join our award winning team (best performing dealer in SA) you can make an incredible difference to your customers and your co-workers. We’re looking for boldness,...

  • Sales Manager I

    1 week ago


    Durban, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...


  • Durban, South Africa FS Personnel Recruitment Full time

    Our client pays up to R50 000 ctc pm, full medical and pension will be deducted. **Main purpose of the job**: To grow, develop and enhance the Brand’s presence through servicing of the existing Franchise network. Will be the custodian of the brand within the region. **Minimum requirements**: At least 5 years franchising management experience (preferably...

  • Managing Director

    2 weeks ago


    Durban, South Africa Mr Price Group Full time

    **Managing Director (MD)** **_ your purpose_** The Mr Price Group is looking for a transformational, strategic, visionary **Managing Director (MD)** for our Group Property division, reporting to the Mr Price Group Chief Executive Officer. Your purpose will be the overall accountability and leadership of a diverse team and function, which significantly...