Franchise Retail Operations Manager Waterfall Kzn

4 months ago


Durban, South Africa Pro Stop Recruitment Full time

**Company Description**
A spice and sauce wholesale and manufacturing business that creates variety that meets expectations. Successful growth is due to the brand quality, competitive pricing and excellent customer service underpinned by it’s values.

Enhancing the overall business performance simultaneously whilst being responsible for implementing effective strategies to ensure the smooth delivery of quality services and products to the customer/end user.
**Qualifications** Key/Essential Duties and Responsibilities**:

- ** Management of senior staff** at the various regional locations
- ** Managing Budgets and Expenditure**:

- ** Hiring and Training** of staff
- ** Plan and design Training programs and mitigating training interventions with support team.**:

- ** Monitoring Compliance** in accordance with the specific laws and regulations.
- ** Ensuring Safety** at all times of staff and customers within the retail environment, this includes quality control and internal hygiene audits.
- ** Maintain a strong inventory** of all suppliers and rental items to ensure accuracy and identify shortages in advance.
- ** Capacity planning** to ensure future operational needs and design plan that will assist in meeting these needs by scaling resources to assist the business growth and expansion.
- ** Strategic **_planning_** which includes being able to analyse the data quickly and effectively so decisions can be made.
- ** A comprehensive understanding** of all support departments and their integrative role within the operations portfolio and strategy.
- ** New Project management and Facilitation.**

**_ Experience and Qualification:_**
- **_ 3-5 years operational management experience_**_ (This needs to encompass the role of an operational manager in its entirety which includes project management, business management, financial management, human resources, facilities management, information technology._
- **_ 1-2 years’ experience_**_ within a franchise environment._
- **_ Relevant tertiary qualification will be advantageous._**

**Competencies**:

- Excellent communication skills
- Strong decision-making skills.
- Strong problem-solving skills.

**Additional Information**

**Salary**:
R15k to R20k per month

0.25% commission on sales from all profitable stores from Rand 1.

Company car and fuel card for business travel only

Cell Allowance



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