Medical Sales Representative

4 weeks ago

Cape Town, South Africa Qetello Holdings Full time

**Duties and Responsibilities**:
**Sales**
- Achieve set annual sales targets and increase revenue and market share
- Travel to defined geographies to sell life science products.
- Achieve the required number customer visits
- Build and manage relationships between the company and customers and/or relevant suppliers.
- Provide training, technical support and after sales service to customers on an ongoing basis
- Meet and exceed customer expectations
- Provide competitive information such as product specifications, pricing data, or bundling arrangements in order to establish negotiated pricing contracts for assigned products.
- Improve product knowledge and sales techniques.
- Identifies the need for new products.
- Identify new clients and opportunities within existing business environment
- Prepare quotations and ensure follow-up.
- Complete tenders accurately.
- Monitor sales/backorders of products
- Identify and manage exhibitions and congresses.
- Assist with sales support to branches

**Marketing**
- Be able to conduct research in order to identify competitors, their product strategies, future requirements of the market, market trends and identify areas of potential sales successes (Competitor Analysis)
- Introduce and manage marketing strategies for present and future product ranges (under supervision)
- Identify and manage exhibitions and congresses with management and support staff
- Identify advertising and promotional requirements for the company
- Ensure availability of marketing and sample material with the assistance of the internal sales support staff
- Provide input on proposed special offers to Sales Manager in order to drive sales in a specific area
- Compile Marketing Plans when new products are launched (under supervision)

***

**Stakeholder relations**
- Update suppliers’/customers’ contact details
- Assist with sales support to branches.
- Attend and participate in sales meetings.
- Ensure that applicable queries are escalated to suppliers when necessary
- Build on relationships with principals to ensure support channels are present when required.
- Use initiative to liaise effectively with all stakeholders

**Administration**
- Prepare quotations
- Submit quotations/pro-forma invoices within 24 hours of request (under supervision if need be)
- Follow-up on quotations/pro-forma invoices.
- Complete tenders accurately and submit them prior to deadlines
- Submit reports to Sales Manager
- Hybrid position and must have the facility to accommodate this
- Provide sales forecast
- Update SAP Activities post customer visits or important telephone calls.
- Update Outlook Electronic Calendar and Activity reports on a daily basis
- Manage conflict/complaints in an effective and professional manner
- Create and share knowledge base with colleagues and customers
- Relevant problem-solving skills within the working environment
- Input on price list updates

**Compliance**
- Attend compulsory SHEQ meetings.
- Adhere to company’s SOPs

**Knowledge and skills**:

- Sound knowledge and understanding of the completion of administrative tasks according to procedures.
- Sound Knowledge and understanding of the business objectives and interpretation thereof to achieve business success.
- Sound knowledge and understanding of the charging process, the average period of payment and the impact on the commercial viability
- Sound knowledge and understanding of the Code of Marketing Practice, the regulatory requirements, and the implication of non-compliance to the Code
- Sound knowledge and understanding of the competitor products and services and the possible impact on the company.
- Sound knowledge of the selling process, with measurable achievements.
- Knowledge and understanding of the modules and components of the SAP system to enable performance of outputs
- Knowledge and understanding of how to present something formal or official, in the form of a document

**Qualifications and Experience**:

- Diploma/Degree in the respective sector, preferably in the Life Science/ Laboratory Field, Biomedical Technology/BSC / experience in the relevant field.
- 3-5 years’ experience in life sciences/medical sales environment
- Computer literate

**Remuneration**
- Market Related

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