Service Desk Manager
7 days ago
Diploma or equivalent in: Information Technology Information Systems Industry qualifications ITIL, (Latest ITIL 4 would be an added advantage), Min 5 ’ xp th above domain
**Job Types**: Full-time, Permanent
**Salary**: Up to R50 000,00 per month
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Service Desk Manager
3 weeks ago
Johannesburg, South Africa Pink Elephant Full timeJOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance...
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Service Desk Manager
4 weeks ago
Johannesburg, South Africa Pink Elephant South Africa Full timeWe are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction. **KEY RESPONSIBILITIES**: - Provide...
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Service Desk Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Pink Elephant South Africa Full timeWe are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction.KEY RESPONSIBILITIES: Provide...
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Service Desk Manager
4 weeks ago
Johannesburg, South Africa Dimension Data Full timeAre you looking for a career where you can make an impact and progress quickly? Are you looking to work in one of the best service desks in the region? Our client is looking for someone who will take charge and lead our team to success! **Key Roles and Responsibilities: - Responsible for managing a team of service desk agents. - Contribute to the process of...
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Service Desk Manager
3 weeks ago
Johannesburg, South Africa Dial a Nerd Full timePosition Overview: We seek an experienced and highly motivated Service Desk Manager to join our growing Dial a Nerd Business team. The Service Desk Manager will lead and manage our service desk team, ensuring the highest level of customer satisfaction and support for our clients. This role requires a strong background in IT support, exceptional leadership...
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Service Desk Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Dimension Data Full timeAre you looking for a career where you can make an impact and progress quickly? Are you looking to work in one of the best service desks in the region? Our client is looking for someone who will take charge and lead our team to success**Key Roles and Responsibilities: - Responsible for managing a team of service desk agents. Contribute to the process of...
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IT Service Desk Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Pink Elephant Full timeJOB TITLE - SERVICE DESK MANAGERMAIN RESPONSIBILITIES: Ensure the Delivery and Maintaining of a highquality fault logging and resolution for most Incidents and known problems Ensure the Delivery on High-Quality first and second level support Focus on call answering and firstlevel resolution KPIs Continuous development Ensure the Delivery of highquality call...
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It Service Desk Engineer
2 weeks ago
South Africa Ascent People Ltd Full timeIT Service Desk Engineer Location: North WestIndustry:ITSalary: £ £35000 per annum + Bonus + Benefits Posted: 28/02/2024 Description IT Service Desk Engineer – Liverpool, Office based, Please only apply if you can commute to the office 5 days a weekMy client is a global company that has been established for many years. They have an excellent reputation...
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IT Service Desk Manager
1 week ago
Johannesburg, South Africa TradeLink Retail Systems Pty Ltd Full time**1. Technical Proficiency**: - Jira Administration: Ability to configure and manage Jira workflows, custom fields, permissions, issue types, and other settings to optimize its usage for the service desk. - ITIL Knowledge: Familiarity with ITIL processes, particularly Incident, Problem, Change, and Knowledge Management, to align service desk operations with...
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National Service Desk Manager
4 weeks ago
Johannesburg, South Africa Ulwembu Business Services Full timeThe National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...
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National Service Desk Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Ulwembu Business Services Full timeThe National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.The National Service Desk Manager should have a solid technical background combined with customer...
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IT Service Desk Manager
2 weeks ago
Johannesburg, Gauteng, South Africa TradeLink Retail Systems Pty Ltd Full time1.Technical Proficiency: Jira Administration: Ability to configure and manage Jira workflows, custom fields, permissions, issue types, and other settings to optimize its usage for the service desk. ITIL Knowledge: Familiarity with ITIL processes, particularly Incident, Problem, Change, and Knowledge Management, to align service desk operations with best...
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Senior Service Desk Consultant – 50K
2 weeks ago
South Africa Ascent People Ltd Full timeSenior Service Desk Consultant – 50K Location: North WestIndustry:ITSalary: £ £50000 per annum + Pension, Medical, Gym Posted: 19/02/2024 Description Senior Service Desk Consultant, Senior Support Desk Analyst, Incident Management, Product Support,ITIL, SLA/KPI, External Customers, Stakeholder management, Software Delivery – Warrington – 50K Are you...
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IT Service Desk Supervisor
4 weeks ago
Johannesburg, South Africa Tsebo Group Full time**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**,...
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Service Desk Agent
4 weeks ago
Johannesburg, South Africa ADvTECH Full timeResponsible for Level 1 support of any issue raised by a customer. **Education (Formal Qualification required)** Minimum Grade 12 Knowledge of general accounting / bookkeeping procedures Proficient in relevant computer software **Experience (Minimum Experience required - type and number of years)** Office administration Year(s) 1-3 years **Output 1 GSS...
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IT Service Desk Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa Tsebo Group Full timeAbout Us:As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design,...
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IT Service Desk
4 weeks ago
Johannesburg, South Africa Inspired Education Group Full timeOUR TEAM As the Inspired Education group expanded in recent years, it has become essential for us to reassess the ways in which we support our internal staff, parents, and students. Our global service desk, headquartered in South Africa, offers assistance across continents, languages and time zones. Operating 24/6, our team consists of skilled...
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Service Desk Agent
2 weeks ago
Johannesburg, Gauteng, South Africa ADvTECH Full timeResponsible for Level 1 support of any issue raised by a customer.Education (Formal Qualification required)MinimumGrade 12Knowledge of general accounting / bookkeeping proceduresProficient in relevant computer softwareExperience (Minimum Experience required - type and number of years)Office administration Year(s) 1-3 yearsOutput 1 GSS Service desk Level one...
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Service Desk Manager
2 weeks ago
Johannesburg, Gauteng, South Africa ALTRON Document Solution Full timeJOB PURPOSETo assume responsibility for the effective Management of Managed Print Services (MPS) Service Desk which is associated with Request Fulfilment, Incident Management, Vendor Management, First Line Support and Problem Management that currently consist of a total of 12 employeesKEY RESPONSIBILITIES:Customer Ensure that the basic functions within the...
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Service Desk Co-ordinator
1 week ago
Johannesburg, South Africa Upngo Accounting & Bookkeeping Full time**Main Job Purpose** As a Service Desk Co-ordinator, you'll be responsible for the smooth running of our support desk. The Co-ordinator will deal with customers on an escalation basis and is accountable for the management of the Service Desk and any associated vendors. The Service Desk Co-ordinator will provide information to other key Stakeholder areas...