Sales Operations Manager

3 weeks ago

Durban, South Africa IIE MSA and IIE Varsity College Full time

**Direct Reporting Line**:
Sales Manager

The IIE's Varsity College, Vega and IIE MSA are an educational brands of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

**The IIE's Varsity College, Vega and IIE MSA, has a vacancy for a Sales Operations Manager based at Durban National Office.**

**Duties and Responsibilities**:
**Management of the Sales Process**
- Evaluates previous years sales performance and sets annual targets for the upcoming cycle.
- Implements annual sales plans and campaigns across all campuses in region.
- Manages sales plans and sales campaigns to take advantage of market opportunities.
- Oversees that formal sales targets are set and that these are translated into individual targets.
- Manages and oversees the quality of all formal sales processes.
- Supports Marketing Manager in implementation of advertising and sales across all campuses in region.
- Conducts staff meetings regularly with the Head: Student Recruitment team to discuss operational performance and business issues.

**Strategic Training and Development**
- Works with Sales Manager and Sales Training and Development Manager to review and update Undergraduate, Postgraduate and Distance sales training programmes and portfolio of evidence (POE) for implementation nationally.
- Recruitment of campus sales staff (Student Advisors, Head: Student Recruitment, Marketing Assistants and Call Centre Operators).
- Ensures training of new and current sales staff.
- Formalise a staff recruitment model that fosters tenure within sales department, including succession planning to Senior Student Advisor and Head: Student Recruitment levels.

**Support of Sales Tracking Process**
- Implement formal Sales Tracking process for the Undergraduate, Postgraduate and Distance sales team in order to foster optimal sales performance and accountability within the sales team.
- In conjunction with Sales Training and development Manager, review all formal Sales Tracking Performance Improvement Plan (PIP) documentation for Students Advisors sent by Head: Student Recruitment post their meetings, adjust when and where necessary before final versions are sent to and accepted by Human Resources.
- Attend poor work performance enquiries as company representative.

**Managing Stakeholder Relationships**
- Monitor Head: Student Recruitment engagement with school stakeholders.
- Liaise with Sales Training and Development Manager to organise and co-ordinate additional training for sales staff.
- Provide required updates to Sales Manager on undergraduate new student sales on a regular basis, making recommendations as and when required.

**Reporting**
- Monitors and reviews the Head: Student Recruitment production of reports in accordance with policies and procedures.
- Quality-checks on reporting platforms, analysis of data outputs and make recommendations to Head: Head Student Recruitment team.

**Human Capital Management**
- Ensures Head: Student Recruitment implements incentives and initiatives in the team to keep them motivated and driven.
- Provides support / guidance to the Head: Student Recruitment and deals with general problems on an ongoing basis and provides advice / support / information.
- Conducts Head: Student Recruitment performance reviews.
- Offers a management presence when on campus.
- Assists Head: Student Recruitment with ad hoc management matters.

**Admissions**
- Management of funnel report in conjunction with Admissions to ensure admissions are processed timeously and accurately across the funnel.
- Ensure sales teams drive the admissions process with applicants and drive the correct activity throughout the cycle.

**Competencies Required**:

- Advanced communication and interpersonal skills.
- Computer literate
- Analytical
- Good planning and organisational skills

**Minimum Qualification Required**:

- Advanced Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field. Relevant Post Graduate Qualification - Advantageous. Special Requirement: Driver's License and own vehicle.

**Minimum Work Experience Required**:

- Minimum of 4 years Sales and Marketing Management Experience.

  • Regional Sales Coach

    3 weeks ago

    Durban, South Africa The Sales Barn Full time

    **Job Overview**: **Responsibilities**: - Create regional sales plans - Support representatives & key account managers with day-to-day operation - Evaluate customer and individual performances and report on regional sales results - Identify hiring needs, select and train new sales representatives - Deliver the annual budget - Analyse market trends and...

  • Regional Sales Coach

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa The Sales Barn Full time

    Job Overview:Responsibilities: Create regional sales plans Support representatives & key account managers with daytoday operation Evaluate customer and individual performances and report on regional sales results Identify hiring needs, select and train new sales representatives Deliver the annual budget Analyse market trends and create new opportunities for...

  • Sales Operations Manager

    3 days ago

    Durban, South Africa MagicOrange Full time

    **About MagicOrange** MagicOrange is a leading authority in the IT Financial Management (ITFM) Software sector, heralded by Gartner for our groundbreaking SaaS solutions. With a robust global presence spanning four continents, we are in an exhilarating phase of high growth and scaling. Our mission is ambitious yet clear: to enhance the intrinsic value of...

  • Sales Operations Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa MagicOrange Full time

    About MagicOrangeMagicOrange is a leading authority in the IT Financial Management (ITFM) Software sector, heralded by Gartner for our groundbreaking SaaS solutions. With a robust global presence spanning four continents, we are in an exhilarating phase of high growth and scaling.Our mission is ambitious yet clear: to enhance the intrinsic value of people...

  • Wholesales Sales Representative

    4 weeks ago

    Durban, South Africa Effective Sales and Merchandising Full time

    An exciting position has become available for a Sales Rep in the Wholesale Industry. The Wholesale Sales Representatives will sell merchandise to businesses and other organizations. Some of the duties include educating customers about products, negotiating prices, and preparing sales contracts. We are looking for an individual with at least 3-5 years’...

  • Director of Farming Operations

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Durban Area - KwaZulu Natal: Our client is looking for a Director of Farming Operations.MINIMUM REQUIREMENTS Agricultural degree or equivalent Post graduate business qualification would be a strong advantage Minimum of 10 years in farming operations industry with at least 5 years at senior management level Proven sound financial background Proven ability to...

  • Manager: Base Airports

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITIES:Manage and authorize purchases and invoices for Passenger Services, Crew and Technical;Manage costs in respect of delay and missed connections;Motivate for any additional contracts related to purchasing;Implement cost-saving initiatives and manage external service provider relationships;Attend to common interest matters;Ensure adherence to...

  • Manager: Base Airports

    4 weeks ago

    Durban, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITES:Manage and authorise purchases and invoices for Passenger Services, Crew and Technical;Manage costs in respect of delay and missed connections;Motivate for any additional contracts relating to purchasing;Implement cost saving initiatives and manage external service provider relationships;Attend to common interest matters;Ensure adherence to...

  • Manager: Base Airports

    4 weeks ago

    Durban, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITES: Manage and authorise purchases and invoices for Passenger Services, Crew and Technical; Manage costs in respect of delay and missed connections; Motivate for any additional contracts relating to purchasing; Implement cost saving initiatives and manage external service provider relationships; Attend to common interest matters; Ensure...

  • Wholesales Sales Representative

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Effective Sales and Merchandising Full time

    An exciting position has become available for a Sales Rep in the Wholesale Industry.The Wholesale Sales Representatives will sell merchandise to businesses and other organizations. Some of the duties include educating customers about products, negotiating prices, and preparing sales contracts.We are looking for an individual with at least 3-5 years'...

  • Sales Operations Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa The Individual Touch Full time

    PLEASE TAKE NOTE - DAILY CLEANERS DO NOT QUALIFY FOR THIS POSITIONBuild strong Customer relationships, customer-centric front line, and ensure consistent delivery of excellent Customer service across all departmentsDuties & ResponsibilitiesEnsure achievement of profitability by managing margins and discountsEnsure the company's ways of selling is adhered to...

  • Sales Operations Manager

    2 weeks ago

    Durban, South Africa The Individual Touch Full time

    PLEASE TAKE NOTE - DAILY CLEANERS DO NOT QUALIFY FOR THIS POSITION!Build strong Customer relationships, customer-centric front line, and ensure consistent delivery of excellent Customer service across all departmentsDuties & ResponsibilitiesEnsure achievement of profitability by managing margins and discountsEnsure the company's ways of selling is adhered to...

  • Sales Operations Manager

    3 weeks ago

    Durban, South Africa The Individual Touch Full time

    PLEASE TAKE NOTE - DAILY CLEANERS DO NOT QUALIFY FOR THIS POSITION! Build strong Customer relationships, customer-centric front line, and ensure consistent delivery of excellent Customer service across all departments Duties & Responsibilities Ensure achievement of profitability by managing margins and discounts Ensure the company's ways of selling is...

  • Sales Operations Manager

    4 weeks ago

    Durban, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in...

  • Sales Operations Manager

    3 weeks ago

    Durban, South Africa Adzuna ZA B C2 Full time

    PLEASE TAKE NOTE - DAILY CLEANERS DO NOT QUALIFY FOR THIS POSITION!Build strong Customer relationships, customer-centric front line, and ensure consistent delivery of excellent Customer service across all departmentsDuties & ResponsibilitiesEnsure achievement of profitability by managing margins and discountsEnsure the company's ways of selling is...

  • Sales Operations Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa AVI Limited Full time

    AVI Ltd.is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel.NATIONAL BRANDS LIMITED operates 5 manufacturing sites, offering world class manufacturing facilities in Isando...

  • Account Manager

    4 weeks ago

    Durban, South Africa The Sales Barn Full time

    An exciting opportunity exists for an Account Manager / Sales Exec in the Johannesburg area!! If you have a track record of more than 3 years successful selling in the services environment, this could be the job you are looking for.... Basic salary of R14k - R17k (depending on experience) plus quarterly profit share and monthly...

  • Account Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa The Sales Barn Full time

    An exciting opportunity exists for an Account Manager / Sales Exec in the Johannesburg area If you have a track record of more than 3 years successful selling in the services environment, this could be the job you are looking for....Basic salary of R14k - R17k (depending on experience) plus quarterly profit share and monthly incentives.Responsibilities...

  • Operational Strategic Sales Development Manager

    3 months ago

    Durban, South Africa SOUTH AFRICAN FUNERAL SUPPLIES Full time

    A well-established casket manufacturing company seeks to employ a Operational Strategic Sales Development Manager - Conduct market research and identify customers, potential business development and opportunities for expansion. - Develop an in-depth knowledge of the company’s products and value proposition to negotiate with stakeholders. - Building strong,...

  • Medical Sales Representative

    3 weeks ago

    Durban, South Africa The Sales Barn Full time

    **Job Overview**: **Responsibilities**: - Market products using clinical evidence. - Implement the marketing strategy on the brand and increase market shares. - Make appointments, and call timeously on the doctors. - Work closely with the sales counterpart to ensure stock availability. Product Knowledge: - Updated product, competitor and market...