Client Services Consultant
3 months ago
Posting Description:
**Client Services Consultant**:
Are you ready for the next step in your personal lines insurance career? Passionate about client service? Read on
Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in Sandton. The role of the client service consultant, as the primary point of contact with clients, is to service clients in line with the MOS and company growth strategies.
**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
**What the day will look like**:
Responsible client servicing in managing and co-ordinating all related activities including building a “client profile” of risks and needs analysis.
Takes responsibility for and ownership of tasks and problems relating to clients.
Provides professional and accurate advice to clients, including explanations to clients on cover, exclusions, terms and conditions and ensuring clients are advised of any underwriting requirements in terms of the policy.
Generates referrals from clients through great service, accurate advice and knowledge of insurance.
Liaises and develops relationships with colleagues across the business and other key role players in the business.
Negotiates cover and rates with on behalf of clients.
Processes all policy documentation on relevant system including the loading of endorsements and confirming all endorsements.
Responsible for recording all claims across Affinity and assisting with Commercial / Retail claims FNOL when required.
Responsible for accident management and emergency services.
Responsible for generating own correspondence.
Adheres to the minimum Quality and Service Standards laid down by the Division.
Keeps up with market trends within the insurance industry and is aware of competitor products/ offerings.
Responsible for maintaining and improving client satisfaction and retention,
Responsible for compliant dealings with clients.
Responsible for general administrative and ad hoc duties that may be requested from management from time to time.
**Skills and experience that will lead to success**:
**Qualifications**
- Grade 12. (Matric)
- The necessary Regulatory examination qualification
- The necessary minimum insurance qualification
- Registration as a representative with the FSCA in terms of the FAIS ACT
**Knowledge**:
- Knowledge and understanding of all aspects of personal insurance
- Knowledge of market trends within the insurance industry
- Knowledge of competitor products
- Knowledge of MS Word and Excel.
**Skills and Attributes**:
- Well-developed team functioning skills
- Good interpersonal relationships
- Advanced analytical, technical and problem-solving skills
- Well-developed decision-making skills
- Well-developed ability to work in and with teams.
**Experience**:
- A minimum of 2 to 5 years’ experience in a similar or related role.
**How we support our colleagues**:
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
**#li-ao1**:
-
Client Service Consultant
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Client Service ConsultantIsilumko Staffing (JHB) is seeking an experienced Client Service Consultant to join their team. The successful candidate will be responsible for providing exceptional client service and support in a fast-paced financial environment.Key Responsibilities:Engage with clients to understand their financial needs and provide...
-
Client Service Consultant
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...
-
Client Services Consultant
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeClient Services ConsultantIsilumko Staffing (JHB) is seeking an experienced Client Services Consultant to join their team on a 6-month contract. As a key member of the team, you will be responsible for providing exceptional client service and support.Key Responsibilities:Provide top-notch client service and supportAct as primary contact for traders and...
-
Client Services Consultant
6 months ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Services Consultant**: Are you ready for the next step in your insurance experience? Do you have personal lines and commercial experience? Passionate about client service? Read on!! Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in...
-
Client Services Consultant
2 months ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: Client Services Consultant Are you ready for the next step in your personal lines insurance career? Passionate about client service? Read on!! Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in Sandton. The role of the client service...
-
Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Full timeClient Service Consultant Date: 2 Dec 2024 Location: Johannesburg, Gauteng, ZA Company: Sanlam Group About the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging...
-
Client Services Consultant
6 days ago
Johannesburg, South Africa Sanlam Full timeClient Services Consultant Date: 12 Dec 2024 Location: Johannesburg, Gauteng, ZA Company: Sanlam Group Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial...
-
Client Service Consultant
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Client Service Consultant Are you someone who can: - Manage costs / expenses within approved budget to achieve cost efficiencies - Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions - Manage existing clients and grow portfolio through making contact and...
-
Client Service Consultant
2 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable...
-
Client Service Consultant
7 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable...
-
Client Service Consultant
4 weeks ago
Johannesburg, South Africa Santam Insurance Full timeSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our...
-
Client Service Consultant
3 months ago
Johannesburg, South Africa Sanlam Full timeAbout the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is...
-
Sales Consultant
2 weeks ago
Johannesburg, South Africa Marvel Placement Consultant Full timeJob title : Sales Consultant (External)Job Location : Gauteng, JohannesburgDeadline : December 06, 2024Quick Recommended Links Jobs by Location Job by industries Sales Consultant (External) Our client, an industry leader in billboard advertising, is actively looking for a dynamic and motivated Sales Consultant to become part of their team based in...
-
Client Service Consultant
6 months ago
Johannesburg, South Africa Sanlam Full time**Who are we?** Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...
-
Client Service Consultant
2 months ago
Johannesburg, South Africa Sanlam Full timeAbout the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...
-
Client Service Consultant
6 months ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
-
Client Service Consultant
7 months ago
Johannesburg, South Africa Sanlam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...
-
Client Consultant
4 months ago
Johannesburg, South Africa RENACIDO EMPORIA Full time**Job Title**: Client Consultant **Location**: Johannesburg, South Africa **Remote Working**: Remote working not available We are seeking a highly motivated Client Consultant to join our team. As a Client Consultant, you will be responsible for managing and developing relationships with our clients, understanding their business needs, and providing them...
-
Client Service Consultant: Retentions
6 months ago
Johannesburg, South Africa Sanlam Full timeAbout the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is...
-
Private Client Service Consultant
3 months ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Private Client Service Broker** Experienced in dealing with high-net-worth client? Looking to work for a Top Employer? Read on! Aon South Africa is hiring a Private Client Service Broker; this is a hybrid role with the flexibility to work both virtually and from our Sandton office. The role of a private broker is to manage, oversee,...
