Quality Assurance Agents

**Quality Assurance Agent required** The offer: - R4500 Basic Salary plus + Commission * - An awesome working environment The Requirements: - 1 years experience in Quality assurance - Matric - Good knowledge of excel. - Good communication skills. - Clear Criminal record. **Salary**: From R4,500.00 per month Ability to commute/relocate: - Phoenix,...

Are you passionate about ensuring exceptional customer experiences? Do you have an eye for detail and a strong commitment to maintaining high-quality standards? Join our dynamic team as a Quality Assurance Agent at our thriving international BPO! We are seeking dedicated professionals to help us deliver top-notch service to our global clientele. As a...

Main Purpose of Role The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls. The Quality Assurance Specialist is also responsible for increasing the department's customer satisfaction rating by making sure that the Sales & Customer Services team provides exceptional customer service. A key part of the role...

**About us** Urban Lifestyle Rewards is a small business in UMHLANGA PLAZA. We are professional, agile, and our goal is to Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail,applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment....

Debt Solution SA is recruiting for a Quality Assurance Agent To join our team in our Essenwood offices **DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Team...

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIES Create scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends or...

**Job Classification** - Job Family- Credit - Career Stream- Credit Management - Leadership Pipeline- Manage Self: Technical - FAIS Affected**Job Purpose** - To evaluate the quality of calls made by call centre agents in line with Nedbank policy. **Responsibilities**: - To meet target by listening to randomly selected calls per agent. - Identify...

Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail, applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! - Full Training...

WE’RE HIRING EXPERIENCED QUALITY ASSURANCE CONSULTANTS! What you get: - Basic salary of R6000 - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover - Onsite doctor to take care of your medical needs - In-house restaurants and coffee shop All you need is: - 12 months QA Experience within the local mobile retentions and Telco sector -...

Quality Assurance AnalystThe Quality Assurance Analyst plays a crucial role in ensuring the highest standards of quality in our call center operations. This individual is responsible for monitoring and evaluating the performance of our call center agents, identifying areas for improvement, and implementing strategies to enhance customer satisfaction and...

**MAIN PURPOSE OF THE ROLE** Ensure consistent brand experience through all customer interactions and that the agents provide quality service in line with the organizational objectives. Building a top-notch Call Center quality monitoring strategy while improving and sustaining customer satisfaction. **DUTIES AND RESPONSIBILITIES** **Developing Evaluation...

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

**Technical ~ Risk Management** **Durban** ***: **QUALITY ASSURANCE OFFICER DURBAN R20 000 PM** Our client in Durban has an exciting opportunity for a Quality Assurance Officer The term quality assurance in higher education is increasingly used to denote the practices whereby academic standards are determined, maintained and improved. This definition...

Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are...

We’re looking for a Quality Assurance Agent to join our STI team! In this role, you will assess agent performance, ensure adherence to quality standards, and provide actionable feedback to improve call handling and customer interactions. Key Responsibilities: - Monitor and evaluate agent calls for compliance and quality. - Provide feedback and coaching...

Job DescriptionJob Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Profile Personnel. The successful candidate will be responsible for ensuring the quality of our products and services, and will play a key role in maintaining our company's reputation for excellence.Key...

Quality Assurance and Control SpecialistWe are seeking a highly skilled Quality Assurance and Control Specialist to join our team at Platinum Placements. As a Quality Assurance and Control Specialist, you will be responsible for ensuring the quality of our products and services, and for implementing and maintaining our quality management system.Key...

Coca-Cola Beverages South Africa (CCBSA) is seeking a skilled Quality Assurance professional to join our team in Premier. Our Quality Assurance department is responsible for ensuring the quality of our products and packages meets company standards. As a Quality Controller, you will be responsible for conducting analytical and micro quality control tests,...

Job Title: Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at Sharon Nurock Recruitment CC. As a Quality Assurance Manager, you will be responsible for ensuring that our quality systems and processes are in place and functioning effectively.Key Responsibilities:Develop and implement quality systems and...

Our client, a dynamic global manufacturing organization, is looking for a ** **Quality Assurance Manager, based in Durban. **MAIN FUNCTIONS** - To assure that all quality standards are always satisfied for all products. - Develop, execute, and manage procedures to guarantee that products fulfill quality, function, and reliability criteria before being...