Adjustments Supervisor
7 months ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Oversee refunds and register is kept up to date.
- Maintain all open accounts are followed up until finalization.
- Oversee Provisional payments and register is kept up to date
- Maintain all open cases and ensure PP’s are liquidated or extension requested within given time period.
- Obtain refund statements for credits to be processed and invoices to be raised
- Oversee all Customs stops, queries and detains for adjustments until these are finalized.
- Resolve EDI problems with Shipshape.
- Provide support to channel controllers and other internal Schenker Departments.
- Develop and maintain a good working relationship with SARS.
- Handle customs Notice of Intents.
- Assist with appeals to Customs.
- 7 Years customs experience of which 2 years in a supervisory capacity
- Relevant experience in Refunds and Drawbacks
- Knowledge of the current Customs Act, including Incoterms, Tariffing with the General rules of interpretation and general rules to the completion of Customs declarations / Bills of entries
- Customs co-ordination and facilitation
- Client Service
- Administration
- Information and records management
- Computer literate
- Willing to work after hours/weekends/ and on public holiday when required
- Assertive, confident, self-motivated and enthusiastic
- Performance driven, ability to plan, organize and put into action
- Client orientation
- Communication skills
- Build value based relationships
- Problem solving
- Attention to detail (accuracy)
- Systematic and articulate
- Constructive interpersonal skills
- Ability to work under pressure
- Must be able to lead a team and create an atmosphere of teamwork by leading by example
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