Data Quality Improvement Mentor

2 weeks ago

Parktown, South Africa AJ Personnel Full time

**Main purpose of the job**:

- To support the monitoring, evaluation, reporting, and data quality functions of the Key Population Program
- Oversee quality assurance and ethical compliance when recruiting clients
- Oversee routine data capturing, data quality improvement tasks, query reporting, and resolution
- Provide technical support to the generation of donor reports and other peer-reviewed publications

**Location**:

- **Parktown - Johannesburg**

**Key performance areas**:

- In collaboration with the Senior Advisor of Strategic Information, plan, and oversee data verification and quality assurance processes on site-level data
- Provide technical support to the Data Improvement Advisors (DIA)
- Ensure that all source documents are routinely reviewed to ensure fidelity
- Identify gaps in the site-level data collection, data capturing, and filing systems
- Review and provide feedback on the accuracy of weekly data for all indicators per site
- Participate in the implementation of routine site-level data assessments for the specific site
- Develop a work plan and timelines for addressing the identified data gaps and priorities
- Follow through and report on action plans and data clean-up activities resulting from assessments
- Ensure that data forms and databases are corrected after data quality audits
- Oversee, and co-ordinate the timely and accurate submission of data for program and donor reporting
- Provide technical assistance on data quality management processes, improvement processes, and monitoring
- Proactively resolve data issues with the DIAs
- Provide technical lead in maintaining company standards for data quality
- Support the implementation of the proposed activities in the program
- Establish/participate in sub-district and site-level data quality forums
- Participate in regular feedback and planning sessions with program Managers and the M & E team
- Participate in site-level and sub-district data review meetings (to support data use)
- Plan and conduct regular site visits with DIAs to conduct data quality assessments and resolve data-related issues
- Develop reports and quality improvement plans relating to the data quality assessment
- Oversee the generation of required NDoH, donor, and other the institute reports
- Participate in regular planning sessions with the line manager, program managers, and/or technical team
- Implement quality improvement processes with particular attention to strengthening case finding, data collection, data capturing, data reporting, data quality assurance processes, and filing at sub-district and individual site levels
- Provide support to ensure appropriate data flow and data quality is maintained from the facility to the sub-district, this includes data reported into the NDoH systems
- Oversee timely and accurate weekly, monthly, and ad hoc reporting to the relevant stakeholders
- Maintain accurate records to document support provided, processes, and outputs to report to the M&E team
- Compile prescribed reports for timely submission to the relevant stakeholders
- Distribute data and reports to relevant team members and management
- Ensure report queries from M&E technical team are resolved timeously within the reporting timelines set by the M&E reporting portfolio
- Participate in the preparation for quarterly reporting
- Participate in the quarterly report writing
- Support preparations for JPPM by providing data and conducting data analyses required for the presentation
- Act as the first point of contact in assisting Site Managers with data-related issues or mentoring
- Train and mentor DIAs on all data quality and reporting-related issues
- Maintain accurate records to document data quality assurance processes and remedial actions
- Communication effectively with all levels of the institute staff around programmatic inputs and outputs
- Communication with local, regional, and other collaborators and stakeholders including donors and sponsors when and if required
- Attend to all staffing requirements and administration
- Participate in the recruitment processes of DIAs and facility-based M&E staff (including the development and marking of competency assessments)
- Supervise and manage the duties of subordinates to ensure optimal staff utilization and maintenance of sound labor relations
- Perform and facilitate performance development and assessments
- Identify substandard performance or ethical misconduct by team members and take necessary corrective action
- Coach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organization
- Promote harmony, teamwork, and information sharing
- Take ownership and accountability for tasks and demonstrates effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership of driving your own career

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