Qi Advisor

**Purpose of the role**:
Aurum Institute has received a grant to** provide QI technical support to the National Department of Health, Operation Phuthuma. This position will be focused on working with provincial and district management teams in order to implement and successfully run operation Phuthuma nerve centres, that are focused on a data driven quality improvement problem solving methodology.**

**Development, implementation and reporting of improvement projects, systems and processes through the routine use of health and programme data to meet and improve patient and programme needs in primary healthcare facilities, sub-districts and districts. Oversee and manager QI staff to ensure outputs are met.**

**YOUR JOB WILL BE TO**:
**Quality Improvement**:

- Provide quality improvement technical support to provincial and district management teams:

- Assist is the establishment and running of operation Phuthuma nerve centers
- Develop quality improvement capacity within DOH management teams
- Assist DOH management teams to use data for improvement
- Analyzing and interpreting data to identify opportunities for improvement
- Design, develop and monitor improvement projects at district, sub-district and facility level
- Capacity building for quality improvement within Aurum and DOH
- Analyzing data for reporting and project design purposes
- Assist in implementation of Quality Improvement activities by working collaboratively with a multidisciplinary team to identify gaps in service delivery and to identify and set improvement priorities
- Continuous report writing, recordkeeping of all working procedures, identification of gaps, development and implementation of new procedures and standards
- Follow-up on the implementation of changes and comment on improvements, ensure continuous improvement
- Guiding and directing stakeholders in the development, implementation and measuring of quality improvement initiatives
- **Training**:

- Conduct training workshops to build QI knowledge for all levels of DoH staff
- Facilitate learning sessions and collaboratives

**Mentoring**:

- Provide formal mentoring to DoH managers and facility level staff, to ensure skills transfer
- Capacitate Quality Improvement coaches and manage their day to day functions accordingly.

**Liaise with External and Internal Customers**:

- Develop and maintain excellent working relationships with DoH management teams
- Form and maintain close working relationships with various specialists within Aurum and other organizations to ensure appropriateness and correctness
- Represent Aurum at organisational and external stakeholder meetings

**General**:

- Comply with all safety policies, practices and procedures according to prescribed procedures and legislation.
- Report all unsafe activities to Senior Management/Human Resources.
- Adhere and maintain decision making authority as allocated to the position.
- Participate in proactive team efforts to achieve departmental and company goals. Adheres to all management SOP’s, guidelines and confidential agreements
- Provide leadership to others through example and sharing of knowledge/skill

**YOU SHOULD HAVE/BE**:
**Qualification / Professional Membership**
- An appropriate degree in Health, Public Health, Management or related field
- Quality Improvement Advisor qualification will be advantageous

**Work Experience**:

- Significant experience in working with the department of health
- Should have significant previous experience and technical knowledge of quality improvement
- At least 2 years’ experience in systems design, management and analysis

**Skills**:

- **_Technical, functional and behavioural_**
- Track record of implementing and managing Quality Improvement projects
- Ability to analysis data for improvement purposes
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to define problems, collect data, establishes facts and draw valid conclusions.
- Ability to transfer knowledge in an exciting and comprehendible way
- Good management skills
- Facilitation skills
- Mentoring skills
- Train the trainer skills
- Advanced verbal and written communication skills in English
- Excellent organizing skills
- Leadership skills
- **Knowledge**:

- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spread sheet and graphics.

Please note:
Kindly provide current and relevant references for background checks