Strategic Account Manager Corporate Insurance

6 months ago

Johannesburg, South Africa The Recruitment Council Full time

Our client, a renowned Corporate Insurance Firm, is on the lookout for a Strategic Account Manager to drive business growth within the Commercial Insurance Sector.
- Your role as the strategic account manager is to provide specialised information and services in the area of specialisation to a portfolio of clients.
- Key Areas of Responsibilities:

- Responsible for delivering on the agreed plan for the business unit/ area of specialty in line with the clients strategy.
- Responsible for leading, developing and improving the day to day client relationship of high premium clients and within the scheme.
- Responsible for a portfolio of client accounts.
- Manages and coordinates all related activities including building a “client profile” of risks and needs analysis.
- Structures an insurance programme to meet the needs of clients including:

- producing client documentation.
- leading or contributing to renewal meetings.
- leading or contributing to fee negotiation.
- Responsible for leading the tender processes (where applicable) within the area of specialty.
- Responsible for maintaining and improving client satisfaction, retention, revenue and profitability including fee negotiation.
- Responsible for analysing and interpreting the markets/ relevant industries for competitive advantage and emerging opportunities.
- Responsible for compliant dealings with clients.
- Upholds development of new business either with existing or new clients - identifies opportunities for increasing revenue and follows up appropriately.
- Coordinates for teams of Client Service Advisors/ Client Managers to ensure client service standards are met.
- Responsible for managing financials for a portfolio of clients and/ or for area of specialty.
- Responsible for all technical advice and/ or related training within the area of specialty.
- Key Requirements: Qualifications:

- Be in a possession of a bachelor’s degree.
- Have an insurance related tertiary qualification.
- Must be registered as a representative with the FSCA in terms of the FAIS Act.
- Must be registered as an associate with the IISA.

Knowledge:

- Strategic knowledge of industry and business strategies and company goals.
- Knowledge of insurance solutions across the full spectrum of business enterprises in South Africa.
- Good understanding of applicable legislative environment governing the industry.
- Working knowledge of risk analysis methodologies.
- Knowledge of underwriting and claims administration/management, including dealing with complex claims.

Skills and Attributes:

- Good interpersonal skills.
- Good communication skills.
- Ability to work effectively in and with teams.

**Experience**:

- Have a minimum of 15-year relevant experience within the insurance industry
- Have significant related experience.
- Proven record of achievement in the provision of risk management and insurance solutions across the full spectrum of business enterprises in South Africa.
- Experience in financial planning, forecasting and budgeting.

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