Senior Applications Monitoring Specialist
4 weeks ago
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Detailed Description
To configure, upgrade and provide general support for all APM solutions.
- To execute the Applications Roadmap and Product Lifecyle to enable accessibility to product support as well as the latest functionality and innovation.
- To lead engagements with cross functional stakeholders and take responsibility for managing the relationship.
- To keep abreast of industry best practices and technologies and lead implementation of APM Solutions.
- To impart knowledge of the technical environment to the system development team.
- To provide reports and recommendations (including development of dashboards) on solution performance and system availability to senior management and relevant stakeholders.
- To manage the delivery and performance of Third-Party service providers against the agreed Service Level Agreements.
- To provide input into the Divisional budget and forecasts related to operational expenditure for the APM Solution.
Job Requirements
a Bachelor’s degree (NQF 7) in Computer Science, Information Systems or an equivalent qualification;
- a minimum of 8-10 years of experience supporting, maintaining and enhancing APM Solutions
Additional requirements include:
- Industry, organisational and business awareness knowledge and skill
- Quality assurance knowledge and skill
- Continuous improvement knowledge and skill
- Continued learning and/or professional development knowledge and skill
- Business continuity and planning knowledge
- IT enablement planning knowledge
- IT transformation and innovation skills
- Release management knowledge
- Application design, configuration and development knowledge and skill
- Application support and maintenance knowledge and skill
- Infrastructure design and development knowledge and skill
- Systems integration knowledge and skill
- Planning and organising
- Building and managing relationships
- Technical Analysis skills
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**The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
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