Insure Team Leader Telesales- Park Square

3 weeks ago


KwaZuluNatal, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:28 Aug 2024- Discovery - Connect
Telesales Team Leader**About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery Connect**
- People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.- **Key purpose**
- To lead, manage and guide a team of Telesales short-term consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose.**Key Outputs**
- Leading and managing a team of 10 - 12 telesales short-term agents
- Performance Management, coaching and developing team.
- Drive staff to achieve required targets and is accountability for teams overall sales targets
- Assessment of consultants calls - QA.
- Assisting with interviews & Role plays.
- Dealing with elevated queries/problems.
- Managing the ongoing relationship between brokers.
- Ensuring continual communication between management and staff.
- Adhere to and enforce internal policies.
- Inspire, motivate and support team.
- Able to work overtime from time to time, which may include weekends.

**Personal attributes and skills**
- Excellent verbal and numeric communication skills
- Sales Orientated
- Quality driven
- People-focused
- Quality driven
- Attention to detail
- Strong Interpersonal Skills
- Strong Leadership skills
- Problem solving skills
- Decision making skills
- Stress tolerance
- Excellent time management skills
- Organizational awareness
- Ability to work within a team and drive team culture

**Qualification & Experience**
- Grade 12 - essential
- 4 years outbound/ Inbound experience - essential
- Short Term experience
- 3 years Team Leader/leadership experience - Non negotiable
- Proficient in English - essential (writing, reading, speaking)
- Bi-lingual - advantage (writing, reading, speaking)
- Computer literate - MS Office, especially Excel - essential
- Regulatory Exam and NQF 5 FAIS credits
- BCOMM or related degree will be advantageous
- EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.



  • KwaZulu-Natal, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Connect**Function**:Management**Date**:6 Aug 2024**Key purpose** - To lead, manage and guide a team of Telesales short-term consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose.**Key Outputs** - Leading and managing a team of Telesales short-term agents - Inspire, coaching,...

  • Kzn Flexicare

    3 weeks ago


    KwaZulu-Natal, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:20 Aug 2024**Key purpose** This position is based in the KZN Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Flexicare telesales. **Key Outputs** The successful individual will be...


  • KwaZulu-Natal, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:23 Aug 2024- Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls Co-ordination of own administration Identifying sales opportunities Maintaining accurate details and statistics of all queries**Key purpose** - This position...

  • Team Leader

    4 weeks ago


    Kwazulu/Natal, South Africa Octogen Pty Ltd Full time

    We are looking for a highly skilled and sales driven individual to join our big sales team. **Job Requirements** - Analyse sales data to assist with sales and profit forecasting - Track competitor activity in the area - Identify and develop business opportunities outside of existing revenue streams - Develop, implement, and manage area marketing...

  • Team Leader

    3 months ago


    Kwazulu/Natal, South Africa Octogen Pty Ltd Full time

    We are looking for a highly skilled and sales driven individual to join our big sales team. **Job Requirements** - Analyse sales data to assist with sales and profit forecasting - Track competitor activity in the area - Identify and develop business opportunities outside of existing revenue streams - Develop, implement, and manage area marketing...


  • KwaZulu Natal, South Africa RTT Full time

    To oversee the performance compliance of contracted drivers in the assigned stores / clusters to ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating procedures, and legal/ regulatory requirements. Furthermore, ensuring compliance of and access to branded/unbranded assets and resources for...

  • Operations Team Leader

    3 months ago


    Kwazulu/Natal, South Africa RTT Full time

    **The Role** **Skills and Experience** Grade 12 or equivalent at NQF level 4 (essential) - Diploma in supply chain management/ transportation/ safety management or equivalent at NQF level 5 (essential) - Code B Driver’s License (essential) - At least 3 years working experience in an operations environment (essential). One year experience in supervisory...


  • Kwazulu/Natal, South Africa Classique Quilters Full time

    Manage and supervise cutting room staff, including hiring, training, scheduling, and performance management. - Develop and implement cutting room procedures and policies to optimize efficiency and ensure adherence to quality standards. - Coordinate with production planning and scheduling teams to prioritize cutting orders and meet production deadlines. -...


  • Kwazulu/Natal, South Africa Classique Quilters Full time

    Collaborate with Cutting Room and ACM to determine daily rolls needed - Oversee the distribution of fabrics within the organisation including CQ - Ensure that stock levels are accurate and available at all times - Keep track of container schedules and plan the receiving of containers accordingly - Pre-plan Raw Materials in line with production plans -...

  • Blitz Team Member

    5 days ago


    KwaZulu-Natal, South Africa Smollan Full time

    **Job Summary**: To deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store set up. **Key Responsibilities and Deliverables**: **Drive sell...


  • Kwazulu/Natal, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - NQF 2 Nature Site Guide** **Mkuze, Kwa-Zulu Natal** Open to all guides (minimum 1 year experience). **Requirements**: - Grade 12 or equivalent - FGASA/ CATHSSETA NQF 2 Nature Site Guide - First Aid level 1 - Driver’s License and PrDP - DEAT / NDT registered **Description** - Confident and responsible driver -...


  • Kwazulu/Natal, South Africa ABC Worldwide (Pty) Ltd Full time

    **Business Development Consultant** Business Development Consultants are committed, driven, results oriented advisers who can work on their own as well as in a team environment writing business in accordance with targets laid down by the client and advise primarily on motor and household domestic insurance. **Responsibilities** - Source sufficient lead...


  • KwaZulu-Natal, South Africa Momentum Distribution Services Full time

    **Introduction** - Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in...

  • Stock Auditor

    3 months ago


    Kwazulu/Natal, South Africa BOSS Consult Full time

    Purpose - Ensure that stock in stores is counts periodically. Reduce stock losses. Key Performance Areas (including but not limited to): - Monitor weekly hanger counts and react to increased loss areas. - Perform stock takes in stores. - Ensure actions are taken once stock losses have been identified. - Ensure stock takes are completed efficiently. -...


  • Kwazulu/Natal, South Africa CULTURELLIGENCE Full time

    **Agile People Operations (PO) Interns** We are hiring **Agile** **People Operations Interns** to join our team. - The incumbents will be responsible for People Operations/HR and Employer Branding._ - Recruitment and Onboarding of new hires - Research on modern practices of Talent Management / HR - Build content and reports based on the research and have...

  • Warehouse Assistant

    4 weeks ago


    KwaZulu-Natal, South Africa Rubicon Full time

    **PURPOSE OF ROLE**: The Warehouse Assistant plays a pivotal role in the overall efficiency and effectiveness of the warehouse operations. The primary purpose of this role is to ensure the seamless flow of goods within the warehouse, from their arrival to their dispatch, while maintaining accuracy, organization, and safety. **Role...

  • Lodge Manager

    4 weeks ago


    KwaZulu-Natal, South Africa HotelJobs.co.za Full time

    **Operational Oversight**: - ** Daily Operations**: Manage day-to-day operations, ensuring that everything runs efficiently. - ** Guest Services**: Ensure high standards of guest service, addressing complaints and resolving issues. - ** Facility Management**: Oversee maintenance and cleanliness of the lodge, including guest rooms and common areas. **Staff...


  • KwaZulu-Natal, South Africa Mr Price Group Full time

    Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. Qualifications: NQF level 4 (Grade 12) or equivalent. 3 Years' Experience in Retail (Management Experience Advantageous). Understanding of Sales &...


  • KwaZulu-Natal, South Africa Mr Price Group Full time

    Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded. Qualifications: NQF level 4 (Grade 12) or equivalent 3 years' experience in a store management position Sales & service management, budgeting, computer...

  • Senior Technician

    4 weeks ago


    Kwazulu/Natal, South Africa Naidu Consulting(Pty)Ltd Full time

    **Overview** **Duties** **Project Management** - Programmes and ensures that deadlines are met on the project or portions of the project for which you are responsible. - Ensures that all designs, reports and drawings produced are checked and signed off at the required level. - Assists in compiling accurate project cost estimates and cash flow...