Specialist Business Intelligence

3 weeks ago


Pretoria, South Africa Mercedes-Benz South Africa Ltd Full time

**Aufgaben**:
**Objective of the job:
Conceptualize, develop, enhance & maintain tools/reports to enable business to perform data-driven activities.

Be responsible for the Business Intelligence Solutions to support the business.

All activities will be done in compliance with the Company's Integrity Code and other relevant policies.

**Main:
**Agent Lead Management:
- Data extractions, investigations and feedback to agents
- Report creation & enhancements

**Data Mining & Agent Systems:
- Use data to discover new opportunities in the customer journeys and optimize every touchpoint in line with the business strategies.

**Reporting & Dashboards:
- Design, develop and maintain suitable reports relevant to steer business targets (right data, right platform, accessible, secure, accurate, timeous, valuable to business).
- Provide and present insights & analysis to business.

**Project Management:
- Manage business requirements & expectations for reporting. Regular communications and feedback, timeous project delivery, team management, multi-tasking & prioritization are key factors.

**Data Security, Integrity, and Compliance
**Knowledge, Skills and Attributes**:
- Project management & presentation skills is necessary for managing this high-pressured environment
- Experience with performance measurement to support various business activities such as CRM, Customer Services, Sales and Marketing
- SQL database skills, PowerBi Reporting, data research & analysis, Salesforce knowledge or experience beneficial.
- Understanding of Automotive Marketing & Retail processes beneficiary
- Working in an agile environment also beneficial

**Experience:
- 3-5 years’ experience in specialised field such as Business Intelligence, IT, Data Analyst, Data Science preferred
- Experience within a marketing/communications environment (automotive industry) advantageous

**Mercedes-Benz Southern Africa is proud to be an equal opportunity Employer. All qualified applicants will be considered, however the following will apply**:

- Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
- Division’s Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.
- Code of good practice on the employment of people with disabilities.

IMPORTANT: For an optimal selection process, please attach all relevant documents.

Closing date is**:08 August 2023**

**Qualifikationen**:
Bachelor of Commerce (BCom) or Business Information Systems (BIS) or Information Technology


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