Stock Returns Administrator
2 weeks ago
An exciting career opportunity exists at Medipost for a Stock Returns Administrator in the Warehouse, this position is based in Kawari. This role will be responsible for Reporting non-compliant deliveries according to written SOPs. Stock discrepancies, and expired stock needs to be reported, and followed up with suppliers within agreed timelines. Ensure that Customer returns are dealt with according to Written SOPs.
**Primary responsibilities of the role**
- Ensure that all your daily functions and operations comply to KDC’s written SOPs, Good Warehousing and Distribution Practices, Occupational Health and Safety Act and Regulations and KDC’s Quality Management System.
- Adherence to good housekeeping practises.
- Accurate reporting of non-compliant deliveries, and expired stock.
- Accurate reporting of defective, and discontinued or recalled stock to suppliers or manufacturers.
- Accurate and timeous updating and maintenance of the Suppliers returns sheet.
- Timeous and accurate handover of returned stock to Supplier.
- Follow up of credit queries with suppliers according to SOP and communicated timelines.
- Work closely with Supervisor and the Medicine Policy department, to identify and report Price reductions, and old outstanding credit queries.
- Work closely with Customer care department and Warehouse pharmacist to process Customer returns and Credits.
- Assisting with stock investigations relating to credit requested and return to suppliers.
- Ensure al credit related reports are updated.
- Assist with batch recalls and technical complaints where required.
- Required reporting to Supervisor and Inbound Warehouse manager on outstanding credit (Suppliers and Customers).
- Any other task as requested by Warehouse manager or Supervisor, within employee’s scope of employment.
- Participate in regular cycle counts and annual stock take.
- Any ad hoc functions as instructed by line manager.
**Competencies**:
- Ability to prioritise large work load.
- Ability to maintain policy guideline within pressured situations.
- Ability to accept and take charge of projects allocated on short notice with strict timelines / deadlines.
- Willingness to work overtime during high pressure periods.
- Soft Skills (conflict management, time management).
- Customer service orientation (internal customers).
- Attention to detail.
- Able to work under pressure.
- Adaptability.
- Deadline oriented.
- Highly reliable.
- Collaboration with others.
- Confidentiality.
- Outcome driven.
- Team player.
- Organised and tidy.
**Skills required**:
- Good communication skills ( verbal and Listening ).
- Good interpersonal skills.
- Good communication skills.
- Excellent time management skills.
- Organising and prioritising skills.
- Problem-solving skills.
**Experience**:
- 2-3 years’ experience within a pharmaceutical wholesaler.
**Qualifications**:
- Grade 12/Meet minimum requirement to be enrolled as a learner basic.
**Ideal**:
- Learner Basic.
Pay: R8 000,00 - R10 000,00 per month
**Education**:
- High School (matric) (required)
**Experience**:
- Warehouse: 1 year (required)
- within pharmaceutical wholesaler: 1 year (required)
Application Deadline: 2024/12/13
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