Customer Service Field Technician
3 weeks ago
**Job Description**:
**KEY RESPONSIBILITIES WILL INCLUDE**:
- Maintaining carton filling machines and downstream equipment in order to meet capacity and quality demands.
- Ensuring that operational waste is kept within required parameters.
- Developing and strengthening of relationships with machine customers.
- Assisting with new development projects.
- Providing support to sales with adequate levels of machine availability, operability and reliability relating to the mechanical aspect of the production.
- Managing and Co-coordinating all engineering related breakdowns and ensuring problems are attended to in the shortest possible time.
- Cost control through effective spares utilization and planned maintenance methods.
- Management of work sheets and ensuring that they have relevant information.
- Participating in the Health and Safety program.
- Managing the process of ensuring all machinery, lifting equipment etc. complies with the OHS Act and related regulations.
- Managing planned maintenance, including arranging downtime, spares, resource and ensuring completion within specified time frames.
**Job Requirements**: THE SUCCESSFUL CANDIDATE SHOULD**:
- Ideally have a Millwright Trade qualification.
- Have at least 3 years experience in a carton filling environment.
- Have the ability to converse confidently in both English and Afrikaans.
- Be an organised person with good time management skills.
- Be self sufficient and show initiative.
- Have well developed problem solving skills.
- Have a valid driver’s licence.
- Be willing to travel extensively to visit customers and spend time away from home.
- Be willing to work overtime when necessary.
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