Assistant Front Office Manager

3 months ago


Sandton, South Africa HotelJobs.co.za Full time

Join a Prestigious 5* Hotel in Sandton as Front Office Assistant Manager
Kendrick Recruitment, your trusted hospitality recruitment agency, is seeking a dynamic Front Office Assistant Manager for a luxury 5-star hotel in Sandton. If you thrive in a high-end, fast-paced environment and have a passion for guest service, this is the role for you

Location: Sandton, Gauteng

**Salary**: R21,200 CTC

As the Front Office Assistant Manager, you'll lead the Front Office and Guest Service team to ensure top-notch service and maximum guest satisfaction. You will assist the General Manager in the smooth and efficient running of hotel operations.

KEY RESPONSIBILITIES
- Lead and Inspire: Motivate your team to deliver exceptional service.
- Guest Relations: Handle check-ins, check-outs, and guest inquiries with a smile.
- Administration: Manage reports, budgets, and ensure data accuracy.
- Problem Solving: Resolve guest complaints swiftly and professionally.
- Training: Coach and develop your team to reach their full potential.
- Coordination: Work seamlessly with other departments to enhance guest experiences.

QUALIFICATIONS
- Grade 12 (NQF Level 4)
- Computer literate in Word, Excel, Outlook, and Opera PMS
- Tertiary qualification in hospitality (advantageous)
- Proven experience in front office management in a luxury hotel

SKILLS & ATTRIBUTES
- Excellent communication and leadership skills
- Strong organizational and multitasking abilities
- Proactive and customer-focused
- Ability to work under pressure and solve problems effectively

**BENEFITS**:

- Competitive salary of R21,200 CTC
- Career growth opportunities
- Comprehensive training and support
- Access to luxury hotel amenities



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