Senior Help Desk Technician

3 days ago


Polokwane, South Africa MAB Technologies Full time

**Job Title**: Senior Help Desk Technician

**Purpose**:
1. Support of users new and established systems

2. Support of IT hardware infrastructure

3. Good understanding of Linux Systems

4. Excellent troubleshooting skills with rapid resolution

5. Perform daily checks: - Firewall - Local Area Network - Wide Area Network

**Qualifications and or Experience**:

- L2 LAN Network (4 years' experience)
- L2 Wireless Network (4 years' experience)
- L2 WAN Network (4 years' experience)
- L2 Phones & Printers (4 years' experience)
- L2 Remote support (5 years' experience)
- L2 Office 365 and lower (5 years' experience)
- L2 Active Directory (4 years' experience)
- Microsoft infrastructure skills (4 years' experience)
- L2 Hardware & Software maintenance (5 years' experience) Understanding of procurement.
- Strong proficiency in Microsoft Office
- Experience with stock deliveries
- Sales and Client interaction experience
- MCSA certification or equivalent
- CCNA, A+ (Networking Fundamentals)
- Desktop Support Foundations
- Endpoint Security Knowledge and Attributes:

- Excellent Communication skills

Desired Work Experience: - 5 to 10 years

English

**Job Type**: Temp to perm
Contract length: 12 months

Ability to commute/relocate:

- Polokwane, Limpopo: Reliably commute or planning to relocate before starting work (preferred)



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