General Manager

7 hours ago

Centurion, South Africa Unique Personnel Full time

**Job Number**
- 65017

**Job Type**
- Permanent

**Job Title**
- General Manager

**Computer Skills**
- Advance Excel,MS Outlook,MS PowerPoint,MS Projects,MS Word

**Industry**
- Logistics

**City**
- Centurion

**Province**
- Gauteng
- The General Manager is responsible for the management and performance of the Warehouse Operations,
- Transport Operations and Customer Service in his region.**The Key Functional Responsibilities**:

- The Key Functional Responsibilities of the General Manager includes but is not limited to:

- Warehouse & Transport Management:

- Ensures all quality audits are passed.
- Ensures all operations comply with Company policy and procedure.
- Improves operational KPI’s year on year.
- Ensures DC facilities and equipment are maintained and in good working order.**Customer Service**:

- Achieve customer contracted service levels.
- No restaurant below the minimum service level over a 12 month period.
- Ensure that customer complaints are resolved quickly.
- Build and maintain sound relationships with market.**Continuous Improvement**:

- Actively seeks improvement opportunities in process, quality, service levels and costs.**Reporting**:

- Presents and explains performance per DC.**Costs**:

- Achieve budgeted cost per case per DC.**Budgeting**:

- Delivers budgets per DC that meet specified mandate.
- Master delivery schedule.
- Ensures DC master schedules are optimal, accommodate growth and meets the customer’sneeds.

**Risk**:

- DC contingency plans are always up-to-date.
- Operational risks are timeously addressed and mitigated.

**People**:

- DC Managers performance is reviewed at least 4 times a year.
- Succession plan for DC managers are always up to date.
- Continuous training and development according to training requirements are met and up to date.
- Continuously coaches and mentors staff.
- Ensures people survey scores improve year on year.

**Work Experience Required**
- Warehouse Management
- Inventory Management
- Transport Management
- Supply Chain Management
- Customer Service Management
- Shift Management
- Health & Safety Management
- Facility & Asset Management
- Contingency Planning & Management
- Best Practice / Continuous Improvement Management
- Management of multi temperature stock items
- Management of complex, multi-site, multi-disciplinary, multi-culture organizations.
- Integrated strategy formulation and execution within large organizations of 200 plus employees.
- People Management including but not limited to:

- Probation Management
- Performance Management
- Time and Attendance Management
- Disciplinary Enquiries, including investigations, initiating and chairing
- CCMA / Bargaining Council Exposure
- Sound knowledge of Payroll Processes
- Unionized Workforce Management
- Culture development.
- Organizational planning.
- Change Management
- Personal Skills and Competencies Required:

- Enjoys a challenging, high paced, high pressured and exciting environment.
- Will embrace our high performance culture that works hard and plays hard. Is willing to grow within
- our business beyond the next 12 to 24 months
- Is able to create a leadership culture where all managers provide their teams with purpose,
- autonomy, opportunity for skill mastery, and lead them with the care and growth philosophy.
- Build a top leadership team that inspires the entire organization with a sense of Purpose/Mission,
- lives by inspiring values and always acts with fairness.
- Build teams of dedicated, industrious, values-based and fun people who provide their peers with
- inspiration, support and a real friendship that goes beyond the office.
- Exceptional verbal and written communication skills (English).
- Ability to take responsibility.
- Ability to take accountability.
- Great attention to detail.
- Exceptional time management skills.
- Planning and organizational skills.
- Ability to work in a dynamic team.
- Results and deadline driven.
- Problem solving capabilities.
- Disciplined approach.**Inherent Requirements**
- 8-12 Years’ experience as a Senior Operational Manager in a Distribution Centre.
- Must have solid Warehousing & Distribution, Transport, FMCG, QRS or Similar
- Grade 12 is compulsory with Relevant Tertiary Degree, Honours Degree in Business / Supply Chain Management or similar.
- Good Warehousing & Distribution, Transport, FMCG, QRS Management.
- Intermediate MS Office ( PowerPoint, Projects, Word, Outlook)
- Advanced MS Excel Skills
- Advanced Warehouse Management System (WMS) Skills

**What Qualification**
- Business / Supply Chain Management

**Minimum Qualification**
- Honours

**Status**
- Available

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