Human Capital Management Information Systems

4 days ago

Bellville, South Africa Health Solutions Full time

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses.

**Role Purpose**

To provide the business with Human Capital (HC) business intelligence (analytics, metrics and reporting) that will empower the business to make decisions aligned to the people strategy.

**Requirements**:
**Qualifications**:

- Matric.
- Tertiary qualification (preferably statistical or informatics).

**Experience**:

- 5 years HC Management Information Systems (MIS) Analyst experience.
- Minimum 3 years’ experience working with reporting tools e.g. Qlikview.
- SQL knowledge is advantageous

**Duties & Responsibilities**

**Internal Process**:

- Interpret reports to make sense of the numbers. In order to provide insight into the organisation data and drive strategy.
- Develop reports and dashboards that provide meaningful insights on employee data.
- Provide insight to manage high risk and problematic financial issues in human resources.
- Manage the process of collecting data from various sources (including payroll) to develop reports.
- Verify data for quality and accuracy in reporting.
- Ensure that reports are consistent for all business units for ease of reference.
- Drive efficiencies in reporting.
- Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
- Identify risk within the HC team and compile an audit plan to mitigate the risk.
- Be able to drive transformation and ensure compliance with Department of Labour (DOL) requirements.
- Keep abreast of changes and codes that affect the HC environment.
- Effectively manage performance and development within the team in order to ensure business objectives are achieved.
- Encourage innovation, change agility and collaboration within the team.
- Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
- Implement risk management, governance and compliance policies in the HR Operations area, to identify and manage governance and risk exposure liability.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
- Support the business’ approach to Remuneration and benchmarking.
- Act as an advisor to the HC leadership team and organisational leadership.
- Support the Organisational Effectiveness team with survey development and analysis.
- Provide support to ad hoc requests.
- Drive transformation and ensure compliance with DOL requirements through reporting.

**People**:

- Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
- Positively influence and manage change and offer specialist support where required.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
- Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
- Take ownership for driving career development.

**Client**:

- Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
- Positively influence and manage change and offer specialist support where required.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
- Participate and contribute to a culture of work centric thinki

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