Product Innovation Relationship Consultant

6 days ago


Sandton, South Africa Mednurse Full time

The Head Office of a large Private Hospital Group situated in Sandton, JHB is seeking a Product Innovation Relationship Consultant who will be responsible to enrol practitioners onto the Group's Provider Network and to grow the network to match the Group's client footprint. The Product Innovation Relationship Consultant will also responsible to develop and maintain strong, mutually beneficial relationships with practitioners enrolled on the Group's Provider Network, and to strategise and implement action plans for the respective networks. The incumbent will further be responsible to manage service needs and collaborate with key disciplines, to ensure practitioners on the Group's Provider Network are informed about service offerings within the Group and to drive key speciality themes and Centres of Excellence.

**Key work output and accountabilities**
- Ensure implementation strategies support the group, meet budget requirements, and adhere to policies and procedures.
- Monitor network practitioner profiles, needs, external trends and developments.
- Comply and adhere to the the Group's database management requirements.
- Maintain and update the CRM programme on a weekly basis from which monthly reports can be drawn (doctor appointments, profiles, communication and marketing messaging, feedback, promotional items, etc.).
- Utilise effective communication channels to disseminate relevant information and ensure communication is disseminated to network practitioners through effective utilisation of communication channels.
- Identify and understand network practitioners’ expectations and needs.
- Ensure network practitioners are informed about service offerings of the various business units within the Group.
- Successful on-boarding of new doctors on the network, that includes explaining the service, products and rules of the network.
- Ensuring that network practitioners submit all the necessary documents required for enrolment on the network.
- Monitor claim submission, tariffs charged and rejections of claims submitted by practitioners and do the necessary follow up and remedial actions necessary.

**Skills profile**

**Education**
- Relevant Tertiary Qualification in Administration, Marketing, Sales and/or Public Relations (or equivalent NQF level 7 qualification)

**Work experience**
- 3 years’ experience in dealing with key stakeholders within a healthcare environment
- 3 years’ experience in healthcare network management

**Knowledge**
- Knowledge of preparing and interpreting spreadsheets and reports, and an expert at data analysis
- Proficiency in MS Excel, Word and PowerPoint
- Valid Code 08 driver’s licence and good driving record with no endorsements
- Good understanding of the healthcare industry



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