Aruba Sales Support Internship

2 weeks ago

Johannesburg, South Africa Hewlett Packard Enterprise Full time

Aruba Sales Support Internship

This role has been designated as ‘Office’, which means you will primarily work from an HPE office.

**_
Job Description:_**

We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The sales support specialist is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.

To be a successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

**_ Responsibilities: _**
- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company and its executives and management teams.
- Scheduling customer meetings and conferences.

**_ Required Skills:_**
- Strong analytical, organizational, and time management skills.
- Excellent team work, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch focus.

**_ Education and Experience Required: _**
Completed University Degree or Diploma

**Job**:
Administration
**Job Level**:
N/A

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories..

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