Collections Call Centre Supervisor

**Our client in the BPO sector is looking for a CCM Manager.** **Responsibilities**: - Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. - Establish a high standard for productivity, quality, and customer service as well as define user guidelines. - Develop company systems for customer...

Job Description:As an Outbound Call Centre Agent - Debt Collection, you will be responsible for proactively contacting clients via telephone and in writing to drive collections. The ideal candidate will have at least 12 months collection experience in a Call Centre environment and a strong understanding of debt collection.You will also possess excellent...

POSITION OVERVIEW: **Job Title**: Call Center Collections Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus...

POSITION OVERVIEW: **Job Title**: Call Center Collections Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus...

NCR Management Centre, an outbound Call Centre has a great opportunity for an experienced Senior Collections Agent in our Debt Collection departmentRequirements:•At least 12 months collection experience in a Call Centre environment essential•Strong understanding of debt collection•Computer literate•People management skills•Leadership...

NCR Management Centre has an exciting opportunity for an experienced Debt Collection Specialist to join our team. As a Debt Collection Specialist, you will be responsible for proactively contacting clients via telephone and in writing to drive collections.We are seeking a highly motivated individual with at least 12 months of collection experience in a Call...

NCR Management Centre is currently seeking a highly skilled and experienced Debt Collection Specialist to join our team in the Debt Collection department. The ideal candidate will possess at least 12 months of collection experience in a Call Centre environment, with a strong understanding of debt collection principles.Key ResponsibilitiesContact clients via...

NCR Management Centre, an outbound Call Centre has a great opportunity for an experienced Senior Collections Agent in our Debt Collection department Requirements: • At least 12 months collection experience in a Call Centre environment essential • Strong understanding of debt collection • Computer literate • People management skills • Leadership...

**Job Title:** Operations Manager - Customer Service We are seeking an experienced Operations Manager - Customer Service to lead our call centre team at Allmed Healthcare Professionals. As a key member of our operations team, you will be responsible for ensuring the efficient and effective delivery of customer service. About the Role:The Operations Manager...

**Key Responsibilities**: - Plan, monitor and manage call centre staff’s workload and performance linked to KPI’s. - Staff training, motivating, PDDs, ER. - Drive a happy working team. - Resource planning in peak that includes outsource staffing. - Basic HR tasks linked to attendance system. - Voice recording quality checks with call agent coaching. -...

High School degree or equivalentExperience working in a call centre or customer-support environment Excellent communications skills (both written and verbal) Proficiency in problem-solving Ability to multitask and manage time effectively A valid drivers license with own reliable vehicle (essential)Duties and responsibilities: Recruit, train, and supervise...

NCR Management Centre: A Premier Destination for Debt Collection Experts">The NCR Management Centre presents an exceptional opportunity for a skilled Senior Collections Professional to join our esteemed Debt Collection department. As part of our outbound Call Centre team, you will play a vital role in driving collections and providing unparalleled customer...

**Call Centre Agents needed** in Cape Town - CBD JER31 is looking for hungry, energetic, and motivated individuals to join its growing and dynamic Call Centre in Cape Town CBD. **Duties and Responsibilities** - Previous call centre experience with References - Debt collection experience is advantageous. - Strong communication and interpersonal skills. -...

About the Role:We are looking for an Experienced Collections Professional to join our team at the NCR Management Centre. As a key member of our Debt Collection department, you will be responsible for driving collections by proactively contacting clients via telephone and in writing.The ideal candidate will have at least 12 months collection experience in a...

Technical services primary contact, answering incoming calls from customers who want support, responding to inquiries, managing complaints, troubleshooting customer service problems (Hardware and software support), login and closing calls, provide general services information. **Responsibilities**: - Supply First-Line support _ Hardware support - Manage...

**About Ver-Tex Solutions (Pty) Ltd**: Ver-Tex Solutions (Pty) Ltd has solidified its position as a leading debt recovery company. Guided by the principle of respect, we are committed to treating our clients, employees, and the individuals from whom we collect debts with the utmost respect. Our professional and effective approach to debt recovery has earned...

POSITION OVERVIEW: **Job Title**: Call Center Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

POSITION OVERVIEW: **Job Title**: Call Center Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

NCR Management CentreWe are seeking an experienced Debt Collection Team Lead to join our team at NCR Management Centre.About the Role:This is an exciting opportunity for a seasoned collections professional to take on a leadership role within our debt recovery team. As a Debt Collection Team Lead, you will be responsible for leading a team of collectors,...

Job Description:As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries,...