Front Office Manager

We are looking for a highly motivated and experienced Front Office Manager to join our dedicated team at Le Franschhoek Hotel and Spa. As the Front Office Manager, you will play a vital role in ensuring our guests have a memorable and comfortable stay. You'll lead a team of front desk staff and ensure the highest level of customer service. **Key...

As the Front Office Manager / Lead you are responsible for overseeing the day-to-day operations of the front office, ensuring a welcoming and efficient environment for clients, visitors, and employees. **Managing Front Office Operations**: Managing day-to-day front office operations, including check-ins, check-outs, reservations, and room assignments....

**Requirements**: - 3-5 years’ relevant front of house or related experience - 3 years’ solid customer service experience Proficiency in MS Office - Word, Excel & Outlook Must be well presented and well spoken. Accommodation is provided **Salary**: R15,000.00 - R20,000.00 per month **Education**: - High School (matric)...

Exciting Opportunity at Leeu Collection South Africa (Pty) Ltd.Job Description:Main Responsibilities:Deliver exceptional guest experiences by ensuring seamless check-in and check-out processes, maintaining excellent relations with guests, and addressing their needs and concerns.Provide concierge services, including restaurant bookings, transportation...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

**Experienced Front Office Guest officer for this beautiful venue** We are looking for a well presented, experienced Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about...

**Front Office Receptionist**: Franschhoek, Western Cape: A distinguished 5-star hotel and wine estate, perched above the picturesque Franschhoek Valley, has an opportunity for a Receptionist to join their Front of House Team. The Front Desk Administrator plays a pivotal role in this organisation, being the primary point of contact with guests and visitors...

**Front Office Duty Manager - LIVE-OUT NO ACCOMMODATION - Franschhoek region - Previous 5 Star Hotel Front Office experience essential** Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able...

5* Boutique Hotel based in Franschhoek is looking for a Guest Assistant / Front Office Reception. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

Job Description: We are seeking a highly skilled and experienced Night Auditor to join our team at Leeu Collection South Africa (Pty) Ltd.Main Responsibilities:Front Office Operations: The Night Auditor will oversee the service, operations, logistics, and activities of the Front Office and other operational departments during their allocated night...

 You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role.Experience and Skills:Minimum of 2 years of experience in the Front Office operations of a luxury...

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. -...

**RECEPTIONIST / GUEST ASSISTANT** **Essential Requirements**: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Grade 12 - Matric Certificate - Tertiary qualification in Hospitality Management would be advantageous - Certificate in First Aid/Fire Fighting/Health and Safety, would be advantageous - Ability to work shifts...

EXPERIENCED FRONT OF HOUSE MANAGER - Distinguished Wine Estate (Franschhoek) - Priority Position - Our client, a distinguished Wine Estate near Franschhoek is looking to employ an experienced Front of House Manager. The key role will be to manage and oversee the property’s Tasting Room and Bistro Restaurant. We are looking for an individual with a strong...

Experience and Skills: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Proficient in use of various well-known Property Management systems - Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance - Display a sense of urgency and dedication to...

Luxury property close to Franschhoek is looking for a Duty Manager. **Responsibilities**: - Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates / feedback - Deal with and or escalate guest challenges / complaints - Monitor guest feedback received on check-out and digital...

Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates/feedback - Deal with and or escalate guest challenges/complaints - Monitor guest feedback received on check-out and digital platforms and drive feedback via social media platforms - Ensure that all guest facing teams...