Service Delivery Manager

A growing Investment Administration company is looking for a dedicated Service Delivery Manager. The main tasks of the Service Delivery Manager include managing multiple projects, addressing reliability issues, tracking project metrics, managing budgets and stakeholder liaison and ultimate responsibility for meeting project delivery dates with the level of...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for an IT...

Our Client a Global tech firm is seeking a Service Delivery Manager Insurance to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and great working environment.This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery...

This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding these into the...

Our Client a Global tech firm is seeking a Service Delivery Manager Banking to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and great working environment.This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service...

This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service Delivery Manager is required to establish and manage expectations within the business and to drive the IT team to achieve those expectations to a high standard working closely with Product Owners, software...

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers' need to respond to the everchanging world. Our powerhouse products and...

**Purpose of the Job**: To manage the delivery of IT services to business stakeholders by collaborating with IT Business Partners and relevant vendors to define, agree and set service level agreements (SLA), operational level agreements (OLA) and underpinning contracts (UC) to drive IT service delivery excellence in support of achieving business objectives...

**Company Overview**: Guud is a pioneering provider of innovative healthcare solutions committed to improving access to high-quality patient care. Our mission is to deliver essential healthcare services directly to communities through our advanced fleet of mobile healthcare units. We prioritize cutting-edge technology and a dedicated team to ensure...

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential FunctionsClient...

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions Client...

Cape Town / Jhb (Hybrid) A global company, a UK contact center solution supplier, provides high-quality, secure, and robust platforms and solutions to leading brands and partners worldwide. They specialize in creating state-of-the-art real-time communications platforms and contact center system integration. The company offers a friendly and passionate team...

Our client is a leading and innovative company at the forefront of transformation, data science, and change management solutions. With a clear vision to empower businesses, they have garnered a stellar reputation for making organizations more efficient, effective, and customer-centric, while driving substantial revenue growth. Their commitment to excellence...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Cape Town / Jhb (Hybrid)A global company, a UK contact center solution supplier, provides high-quality, secure, and robust platforms and solutions to leading brands and partners worldwide. They specialize in creating state-of-the-art real-time communications platforms and contact center system integration.The company offers a friendly and passionate team...

Datacentrix in Cape Town is looking for a Service Delivery Manager to represent our company on various client sites. Preferably candidates must be based in Cape Town and familiar with the surrounding area.The purpose of the role of the Service Delivery Manager to acts as a custodian of relationships both internally within Datacentrix, and externally with...

We are recruiting for an ambitious IT Service Delivery Manager to build and mature our clients' IT Service Delivery model. We have existing 1st line technical support and service desk excellent leadership skills and solid management experience backed by strong technical skills. **Duties and Responsibilities include, but is not limited to**: - To manage...

**Exciting Opportunity for Deliveries Optimization Manager / Delivery Services Manager!** Our client, a prominent player in the foods and beverages manufacturing industry, is seeking a dynamic professional to join their team in the role of Deliveries Optimization Manager / Delivery Services Manager. **Purpose of the Position**: To optimize deliveries to...

**Purpose**: The Service Delivery Manager acts as a custodian of internal and external relationships with and between customer support teams and vendors. The Service Delivery Manager plays a critical role in the coordination and delivery of operational support to the customer. This individual is seen as an extension of the client’s IT Operations team. The...

The Service Delivery Manager is responsible for the delivery of Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the Cloud MXDR SLA for assigned...