Service Delivery Manager

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for an IT...

Job SummaryIsilumko Staffing is seeking a highly skilled IT Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for our clients through IT intervention.Key ResponsibilitiesClient Portfolio ManagementEnd-to-end ownership...

**Purpose of the Job**: To manage the delivery of IT services to business stakeholders by collaborating with IT Business Partners and relevant vendors to define, agree and set service level agreements (SLA), operational level agreements (OLA) and underpinning contracts (UC) to drive IT service delivery excellence in support of achieving business objectives...

**Company Overview**: Guud is a pioneering provider of innovative healthcare solutions committed to improving access to high-quality patient care. Our mission is to deliver essential healthcare services directly to communities through our advanced fleet of mobile healthcare units. We prioritize cutting-edge technology and a dedicated team to ensure...

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions Client...

About the RoleThis is a key leadership position within our IT organization, responsible for managing projects to deliver specific products or transformations via a multi-disciplinary, highly skilled IT team.The IT Service Delivery Manager will oversee a team of technical specialists that enable the delivery of high-quality technology solutions to end users...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Exciting Opportunity for Deliveries Optimization Manager / Delivery Services Manager!** Our client, a prominent player in the foods and beverages manufacturing industry, is seeking a dynamic professional to join their team in the role of Deliveries Optimization Manager / Delivery Services Manager. **Purpose of the Position**: To optimize deliveries to...

The Service Delivery Manager is responsible for the delivery of Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the Cloud MXDR SLA for assigned...

Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: US Hours ONLY (8am - 5.30pm EST) **START DATE**: IMMEDIATELY This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L...

Job Title: IT Service Delivery ManagerAt abc, we are seeking an experienced IT Service Delivery Manager to join our team. The successful candidate will be responsible for driving incident and situation management for all Sev1 and Sev2 incidents, ensuring business availability, and collaborating with the Global geographies team.Key Responsibilities:IT...

This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding these into the...

**Key purpose**: This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding these...

**Key purpose**: This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service Delivery Manager is required to establish and manage expectations within the business and to drive the IT team to achieve those expectations to a high standard working closely with Product...

IT Service Delivery Manager Essential FunctionsIT Operations: • Driving incident & situation management for all Sev1 & Sev2 incidents • Follows established operating policies to mitigate risk and ensures business availability • Engage and collaborate with the Global geographies team and manage communication, escalations, provide support, drive central...

Establish and maintain relationships with the service provider and customer. Identify changes to the customer environment and technology trends that could impact the services provided. Establish and articulate business requirements for new services or changes to existing services. Mediate conflicting requirements for services from different business...

Establishing and maintaining a constructive relationship between the service provider and the customer based on understanding the customer and their business drivers Identifying changes to the customer environment and technology trends that could potentially impact the type, level or utilisation of services provided Establishing and articulating business...

Job SummaryWe are seeking a highly skilled Service Delivery Administrator to join our team at Acuity Consultants. As a Service Delivery Administrator, you will play a pivotal role in providing administrative support to our Help Desk, Service Delivery Managers, and IT Operations Manager.Key ResponsibilitiesMonthly billing for support provided to internal...

We are looking for the Service Delivery Manager MXDR is responsible for the delivery of the company's Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the...

Job Title: IT Service Delivery Manager – International BPOABC Worldwide is seeking an experienced IT Service Delivery Manager to join our team. As a key member of our Technology Operations department, you will be responsible for ensuring seamless IT service management, driving business growth, and creating value for our clients through IT intervention.Key...