Provincial General Manager: Gauteng

2 weeks ago

Sandton, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary

To develop and implement a functional operating model and framework in a broadly defined business functional strategy; enabling horizontal implementation and adoption..

Job Description

Provincial General Manager

Accountability: Formulate and execute Everyday Advice and Distribution (EAD) strategy in the province.
- Formulate and execute Face to Face distribution strategy into specific performance objectives contracted with the provincial management teams in line with Everyday Advice and Distribution strategy.
- Assume ownership (sponsorship) on behalf of EAD for the execution and delivery of assigned strategic objectives defined as part of the EAD strategy.
- Drive the translation and execution of EAD Strategy in conjunction with the Provincial Management Team (Support Leaders, Regional Managers, banking and product partners) to develop objectives by contracting deliverables with the team, ensuring the top-down filtering of these objectives.
- Accountable for achieving consistent and profitable revenue growth with the implementation of the strategic objectives.
- Ensure that approval and buy-in is obtained for the overall approach prior to execution by means of presentations and personal interactions to ensure effective change management.
- Ensure to convert the strategic objectives into tactical provincial plans that allow Regional Managers, Support Leaders and the Branch Networks to compile performance plans for all staff in order to contract the sales targets.
- Manage the implementation of the provincial plans in order to determine the return on investment (ROI), in collaboration with the Management Accountant, of the strategy and objectives by stringent analysis of the sales and business performance of the province.
- Contribute to the development of the budget (Short-term Plan), 18 months forecast (MTP) and RAF (Revised Annual Forecast) by providing input on the business plan and conducting sensibility checks on the financials.
- Facilitate the formulation and management of provincial operational plans via planning sessions with stakeholders including banking and product partners.
- Represent the province at the EAD Exco to provide feedback on province performance and future strategies to increase sales drive.
- Engage regularly with provincial staff members to gain an understanding of challenges and ensure real employee engagement on all levels by involving the provincial team leadership.
- Monitor and address sales performance within the province by reviewing relevant MI and removing barriers to achieve targets.
- Review capacity and growth of deployed resources in order to identify where resources should be reallocated, developing a short, medium
- and long-term deployment plan for the province to ensure sustainability of the business.
- Ensure review of the provincial training offering for the up skilling of provincial staff, including compliance, product and sales training.
- Serve as the Key Risk owner for EAD within the province ensuring the:

- Identification, reporting and management of risks emerging within the business.
- Management of remediation actions to address business risks
- Representation on the ERC and other risk-based forums
- Engagement with the risk community to monitor and address focus areas as they emerge.
- Represent EAD in the provincial risk committees.

Accountability: Stakeholder Management
- Represent EAD on a provincial level by building relationships with other business unit leaders and actively contributing on provincial (banking) forums.
- Provide consistent communication of EAD messaging as appropriate to the province, staff and stakeholders.
- Position EAD provincial staff to develop solid working relationships with the corresponding banking and product counterparts.
- Represent EAD at any applicable provincial / regional industry bodies.
- Establish and maintain relationships with external product and service suppliers at provincial / regional level.
- Focus on improved cross sell, product penetration and client retention in
collaboration with key banking and non-banking product partners.
- In collaboration with other business units promote lead generation, sharing of
ideas and best practices to improve collaborative engagement across the
organization.
- Work collaboratively to drive improved customer experience, improved quality of products and high standards of performance within the province.
- Translate and execute on interlock targets proactively with the business units and manage through regular and consistent reporting.
- Drive the integration and optimization of EAD within the broader banking operati

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