Freelance Digital Project Manager

1 week ago

Cape Town, South Africa 99 Cents Full time

Our Cape Town office is looking for a hands on dedicated and passionate **Freelance** **Digital Project Manager** to organise and oversee all work executed by our growing Development Department.

We are looking for a passionate, innovative and detail-orientated Digital Project Manager to join our Development team. Your role will include your run-of-the-mill activities like project plans, costings, creative briefs, timelines but also heroic feats of improving and/or optimising operational processes. It should go without saying that you’ll have a natural flair for juggling priorities, problem solving and dealing with clients, stakeholders and/or suppliers.

The nature of our work:

- Our developers regularly work on exciting (and creative) client projects, proactive innovation jobs but also use their down time to make the agency a more efficient place to work.
- Often we are tasked with maintenance of clients sites which includes regular CMS updates by our content team but also backend infrastructure including services on AWS.

**The nature of our technology**
- Adobe Experience Manager CMS
- WordPress/Shopify
- Amazon Web Services
- Mailchimp/Everlytic
- Workbook
- JIRA Project Management
- Figma/Photoshop
- Microsoft Office
- Microsoft Teams
- Internal Cloud based Services

**Key Role & Responsibilities**:
**Project Management**:

- Managing delivery of multiple simultaneous digital projects.
- Managing and owning projects from concept to completion.
- Liaising with relevant teams, clients, and managers for the duration of the project and thereafter.
- Define project scopes (functional spec) documents and encapsulate requirements for the team.
- Drafting and reviewing briefs for the UX design & development team.
- Collating ongoing client feedback into tasks and plans.
- Make sure all jobs have tasks added as per requirements.
- Make sure all resources have been tasked and booked.
- Make sure all tasks have a full explanatory brief.
- Create and maintain timelines and ensure milestones are met.
- Maintain the usage of the various project management tools and work with clients ticketing tools and systems.
- Plan and conduct testing for product and website releases.
- Oversee deployments and deployment checklists including SEO and tracking requirements.
- Create and maintain documents and user manuals for tasks performed by both the digital team and key stakeholders.

**Client & Supplier Management**:

- Manage the relationship with the client and their IT service unit.
- Attend and contribute to client meetings and presentations where required.
- Ability to network and build relationships internally and externally ideally establishing good relationships with clients and other internal and 3rd party professionals.
- Ensure any digital asset requirements are met, working in conjunction with the digital design department.
- Take charge of and manage any quick-turnaround requests from client and ensure expectations are met.
- Setting up and attending client status, client presentation, client trouble shooting sessions and delivering contact reports thereafter.
- Liaising with client and internal agency team on a daily basis on project updates and opportunities.

**Agency & Finance Management**:

- Ensure CE’s are being prepared and billed in conjunction with finance.
- Ensure all Finance queries are resolved in a timeous manner.
- Maintain a freelancer list and manage any overflow work.
- Monitor existing processes and make recommendations to improve current processes that impact deliverables.
- Keeping abreast of innovations and/or developments in digital marketing that could be applied to teams and/or clients projects.
- Sharing work done by the department regularly with potential clients, existing clients and/or internal teams to drive exposure of teams efforts & skills.
- Reporting to and updating internal and external stakeholders.
- Attend and contribute to internal milestone meetings with account managers, designers and other stakeholders.

**Skill Requirements**:

- A relevant qualification in Communications, Digital Marketing or most preferably in Project Management
- Prince 2 Certification - It’s not essential, but highly beneficial
- At least 5 years’ experience in Project Management for a Digital Development-specific team, agency or division
- Experienced in Agile / Waterfall methodology and one or more development planning tools (Workbook, JIRA, Trello, Asana or other)
- A basic understanding of HTML, coding workflows, delivery methodologies and associated tools like GitHub
- Understanding of digital design principles and tools (such as Figma or similar)
- The ability to put together your own site maps, wireframes or user journeys would be beneficial
- Professional experience required in website management and maintenance or in an online, digitally related field
- Experience in digital marketing activities and E-mail marketing campaigns
- Understanding of the digital eco-system and digital p

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