Freelance Digital Account Manager
7 months ago
99c is a full-service, integrated advertising agency with offices in Cape Town and Johannesburg. We are one of South Africa’s largest independently owned Agencies.
We are seeking a dynamic and driven Freelance Digital Account Manager to join our team, focusing on a prominent national retail client. As a crucial member of our agency, you'll be responsible for managing digital campaigns, fostering client relationships, and ensuring the successful execution of marketing strategies.
If you are interested in leading and collaborating how we communicate our brands online - then look no further. This roll will challenge your abilities across channels including (but not limited to) website, app, direct, social, and external paid media.
Responsibilities include but are not limited to:
- To build and sustain strong and long-lasting relationships with clients.
- Ensuring constant and effective flow of communication between agency, client, and suppliers as well as arranging, attending, and documenting meetings
- Execute and oversee the implementation of digital campaigns across various platforms, including social media, web, and display advertising.
- Assist with preparation and delivery of top-quality briefs and proposals.
- Handling status documents, job bags, campaign costs and invoicing
- Manage effective and accurate delivery of final elements to internal and external suppliers and ensure meticulous activation.
- Assist with monitoring effectiveness of campaigns to ensure client campaigns are properly planned and reported on against campaign objectives, KPIs and metrics
- Maintain an active knowledge of industry and digital marketing trends to assist with proactively advising clients about digital marketing landscape developments.
- Deliver jobs on time, on budget and continuously exceed client expectations.
Minimum relevant experience required:
- Digital Agency and/or Marketing Agency experience is essential.
- Experience in a client service and/or project management role required.
- Experience in running/managing campaigns and/or projects is ideal.
- A good understanding of agency & creative process, process and did we mention process?
- Experience with the following platforms/programs: Outlook, Word, PowerPoint, Excel is essential.
- Experience with Workbook, Figma, Data Analytics platforms is a plus.
Skills/Attributes:
- A positive attitude towards tight deadlines
- Passion for communication, creative & digital marketing industry
- Ability to problem solve and thrive under pressure.
- Exceptional attention to detail
- Professional, hard-working and have an eager-to-learn attitude.
- Exceptional writing, communication, and confident presentation skills
- Excellent command of English, both written and verbal
- Is an advocate for teamwork but is also able to work and think independently.
- Valid, driver's license and own transport
Minimum education requirements:
- Degree in Marketing/Advertising with completed courses in Digital Marketing
- 2+ years’ proven experience in Digital Marketing is essential, preferably in an Agency environment working on retail accounts.
Basic understanding of online technologies is required across the following channels:
- Website
- Social Media
- Content Marketing
- Paid Media
- Direct Marketing
- Mobile
Experience in above-the-line or below-the-line work is a plus but not essential.
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