Call Center Manager

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

**Responsibilities**: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

Front Desk Admins required Urgently for immediate roles in different fields. medics, Finance and Adminstration. - . Hearing and resolving complaints from patients, visitors and other interested parties. - Scheduling appointments, and maintaining appointment calendars. Monitors doctor’s patient schedule to insure good patient flow. - Answering and...

_We are looking for a Call Centre Manager to lead our call centre/contact centre team and promote our existing and upcoming fintech products. The Call Centre Manager shall report to our Rosebank, Johannesburg offices._ Deliverables - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the...

**Job Title: Call Center Manager** In the finance sector Job Purpose: The Contact Center Manager is responsible for ensuring the Contact Center meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Center operations, manages the performance of staff, and maintains client relationships. Minimum...

Responsibilities.. - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to up sell products when they arise - Build sustainable...

Matric Certificate. Minimum of six months experience as a call center agent. Well spoken. **Job Types**: Full-time, Permanent **Experience**: - call center agent: 1 year (preferred) Application Deadline: 2023/07/18

**Location**:Johannesburg, South Africa **Application Deadline**: until filled **Summary of Position**: Solidarity Center is seeking a Country Program Director (CPD) to manage its Johannesburg field office and programs across Southern Africa, and to represent the organization and the AFL-CIO in that part of the continent. The CPD will need to become...

Great company based in Rosebank. Health Care Sector. Team of 30, in a different, happy call center Team Leadership Team mentorship Training Administration Team Building Record keeping Support Interviewing Hiring

We are currently seeking two Call center agents to join our clients customer service team. Key responsibilities - Providing excellent customer service to all members of the public. - Administration tasks including recording all relevant information, ensuring integrity of information entered to our client’s systems. - Receiving incoming calls in a...

Researching required information using available resources - Managing and resolving customer complaints - Providing customers with product and service information - Ensure leads are tended to timeously - Good understanding of motor vehicles - Manage large amounts of inbound and outbound calls in a timely manner - Build sustainable relationships and engage...

**Administration Manager: Call Centre** **Johannesburg Northern Suburbs** - Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators with opportunities to expand their knowledge of service, products and analyze call center...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

**Job Details**: **Department** **other** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R900 000 - R1 100 000 per annum** Job Title: Data Center Architect Job Purpose: The Data Center Architect is responsible for designing,...