Asset & Logistics Administrator

5 months ago

Cape Town, South Africa Metropolitan Life Full time

**Introduction**

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

**Role Purpose**

To conduct the role of Asset & Logistics Administrator responsible for administratively receiving, vetting, capturing and dispensing all relevant information and assets that will be used by Metropolitan financial advisors.

**Requirements**:

- Grade 12 or equivalent
- Relevant tertiary qualifications in Office Management or similar
- 2 - 5 years in financial services industry (essential)
- 2 - 5 years in a logistics & administration position (preferential)
- Must be computer literate (MS Office 365, Google Sheet and be proficient in standard computer usage)
- Financial services industry knowledge preferential
- Administrative skills
- Accuracy and attention to detail
- Well organised
- People skills
- Be available to work during and outside of business core hours
- Ability to self-manage and be available consistently

**Duties & Responsibilities**

**Warehousing**:

- Receiving assets from procurement process, logging, vetting, capturing and storage of assets
- Receiving assets daily returned to Head Office from Branch Managers & PA’s logged as repairs and returned as a result of resignations; logging, vetting, capturing & storage of assets
- To manage the stock levels of all assets in the storeroom and request addition through Technology Enablement Manager to ensure stock is available when required
- Relationship management with external vendors

**Asset Register & Database management**:

- Logging & capturing information regarding assets received from procurement process and field (Branch Managers and Advisors) onto auditable and clearly understandable asset register
- Filing & storing of documents and updating techniques
- To conduct monthly audits of stock levels and database to ensure that all captured information in that month is correct
- Daily scanning and accurate record keeping of all devices coming in and leaving the warehouse of RTO and vendor stock and repair

**Dispensing**:

- Ensure that assets authorised to leave stores are delivered in a safe, effective and efficient manner
- To ensure that assets are checked & dispatched in full according to checklists
- To conduct dispatch duties when required such as boxing & shipping
- Diaries ordering, packing and distribution
- Ordering of printing material for Channel

**Incident/Request Management**:

- To manage communication and correspondence with sources of request to keep them up to date on progress of their request

**Reporting**:

- To competent, aware & able to provide all information regarding assets when requested
- To send out a daily report on received & dispensed assets, IT configuration work and IT repair work including assets that have gone through capturing and IT vetting processes
- To send out a monthly report on all devices processed (receiving, dispensing & IT prepping)

**Competencies**

**Business Acumen**:Understands how the business operates, what the key issues and risks are that drive business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

**Customer/Stakeholder Commitment**:Anticipates, meets and exceeds customers and stakeholders’ expectations by creating long lasting relationships that support the customer value proposition.

**Drive for Results**: Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

**Leads Change and Innovation**:Challenge the status quo, does what is right for the business, and encourage continuous improvement and innovation.

**Collaboration**: Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.

**Impact and Influence**: Persuades, convinces, influences and inspires others, both within the Group and externally to win support, loyalty and gain commitment to the purpose of the Group.

**Self-Awareness and Insight**: Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.

**Diversity and Inclusiveness**: Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

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