Commercial Manager

6 months ago

Cape Town, South Africa Exodus Full time

**About us**:
Our mission is simple, to Improve life through travel. Exodus Adventure Travels is one of the world’s leading adventure travel companies delivering extraordinary travelling experiences across more than 90 countries worldwide.

Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years.

Our values are to Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, they underpin the work that we do and act as a reminder of why we do it. We are looking for people who can embrace our values and live them every day.

**Our commitment to Equity, Diversity & Inclusion**:
Together we will cultivate a diverse, equitable and inclusive environment, where all our people can flourish and are encouraged to be their unique selves. We are committing to implement meaningful change within our culture by increasing awareness of and counteracting unconscious bias, eradicating systemic barriers, embracing diversity, and engaging all employees in the process.

**Our commitment to People, Places & Planet**:
Our People, Places & Planet plan works towards improving life through travel - for the places we visit on our adventures, the people we meet when there, and the planet which hosts us.

**Role Summary**: As the Commercial Manager, you'll be responsible for a team of Commercial Executives, ensuring effective capacity management, pricing, margin management, and sales support. You will develop and implement strategic commercial processes to achieve our business goals and drive continuous improvement.

**What You Will Be Doing**:
**Process Governance & Development**:

- Gain an advanced understanding of capacity management, pricing, and margin delivery.
- Ensure processes are implemented to meet margin and passenger volume targets, looking for improvements.
- Develop team commercial skills and create briefing documents for significant proposals.
- Report performance and commercial insights to senior management and contribute to board packs.
- Collaborate with Marketing, Sales, Product, and FP&A teams to align with business objectives.

**Team Leadership**:

- Set ambitious but achievable goals for your team.
- Provide honest feedback and foster a collaborative team ethos.
- Seek feedback for continuous improvement and support professional development.

**Trading Performance**:

- Quickly identify and act on key trading metrics, calling out trading risks and opportunities for marketing decisions.
- Adapt to changing demands, spot trends, and take crucial actions to optimize trading outcomes.
- Influence marketing decisions with your understanding of product offerings and market timing.

**Planning**:

- Work with senior leadership to formulate strategic plans.
- Communicate the strategic plan to the team and implement vital process changes.

**What We Are Looking For**:

- **Commercial Management**: Strong background with expertise in pricing and revenue management. Experience in the travel industry is advantageous; FMCG experience considered with relevant pricing management.
- **Excel & Financial Concepts**: Advanced proficiency in Excel and confidence with financial concepts.
- **Board Pack Creation**: Experience in creating and presenting board packs to key partners.
- **Commercial Processes & Business Cases**: Proven understanding and ability to develop business cases.
- **Leadership**: Inspirational leader who supports and challenges their team, and focuses on process development with continuous improvement.
- **Communication & Collaboration**: Excellent communicator who collaborates effectively across all levels of the business.
- **Proactive Decision-Making**: Learns from mistakes and seeks innovative solutions.

**What we have to offer**:

- Competitive salary with annual review
- Health and retirement benefits, 21 days of paid leave per year, travel benefits.

**Our dedication to equity, diversity & inclusion**:
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions

Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations in a timely and confidential manner. Information received will be handled with the utmost discretion.

LI-MQ1 #LI-HYBRID

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