Branch Manager
2 weeks ago
**Purpose of the Job**
Responsible for the Operational Management of branch and to grow the revenue and profitability in support of strategic objectives.
**Major tasks**:
- Annual operational plan is outlined in support of strategic objectives
- Air freight export department functions effectively in line with SOPs
- Ensure that all controllable budgeted line items do not exceed 100% of budget allocation
- Plans are implemented to ensure financial performance targets are met for branch
- Customer satisfaction survey is > 80%
- Achieve an Employee Engagement Index score of > 80%
- Staff turnover < 10%
- Training and development plans in place for staff and reviewed bi-annually
- Record of performance discussions held bi-annually and disciplinary processes
**Minimum Qualification**
Bachelors Degree in Commerce, with specialisation in Logistics preferred
At least 5-8 years’ experience in a similar position
**Other Key Skills / Role requirements**
- Previous experience in medium/ large logistics/freight company
- Previous management experience preferred.
- Driver’s license required.
**NB Applicants - Please Note**:
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