IT Frontline Support

1 week ago


Johannesburg, South Africa Aramex Full time

**Job Purpose**:

- Central point of contact between the users within the station and IT.

**KEY RESPONSIBILITIES**:

- Frontline support to all Aramex branches from the helpdesk system or telephonically.
- Hardware and Software installations, support, and maintenance.
- Helpdesk system queries, quick and effective resolution of the queries within SLA.
- Install in-house software at customers.
- Operations daily checks

**MINIMUM REQUIREMENTS**:

- A+ and N+ Certified.
- 3 - 5 Years IT Frontline experience.
- Windows 10, Windows 11 extensive knowledge.
- Knowledge of office 365.
- Excellent written and verbal communication skills.
- Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
- Dependable to be at work during assigned shifts and to complete work as expected.
- Ability to multitask and meet specific goals set by supervisors and management.
- Extensive Hardware knowledge including, Desktops, laptops, printers and networking equipment.
- Hardware installations and setup.
- Basic networking skills.

**SKILLS AND COMPETENCIES**:

- Communication - Written & Verbal.
- Attention to detail.
- Problem solving.
- Multi-tasking.
- Planning and organizing.
- Problem solving.
- Teamwork.
- Customer focus.
- Stress Tolerance
- Communications

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


  • IT Frontline Support

    2 weeks ago


    Johannesburg, Gauteng, South Africa Aramex Full time

    Job Purpose: Central point of contact between the users within the station and IT.KEY RESPONSIBILITIES: Frontline support to all Aramex branches from the helpdesk system or telephonically. Hardware and Software installations, support, and maintenance. Helpdesk system queries, quick and effective resolution of the queries within SLA. Install inhouse software...


  • Johannesburg, South Africa Epiroc AB Full time

    **Functional area**:Human Resources**Onsite or Remote**:Onsite**Primary Skills**:Microsoft Office Programs (MS Excel, PowerPoint et**Country/Region**:ZA**City**:Johannesburg**Location**:Johannesburg, GT, ZA, 2000**Company name**:Innovative Mining Products (Pty) Limited**Date of posting**:Mar 15, 2024**JOB PROFILE: FRONTLINE ADMINISTRATOR** **Purpose**:The...

  • Support Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Join our team as a Customer Support Agent Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer...


  • Johannesburg, Gauteng, South Africa The Coca-Cola Company Full time

    Job Description (External Posting)Position Overview:The Frontline Marketing Manager will be the marketing lead for the respective country/region with the overall responsibility for the local relevance, alignment, and implementation of marketing plans. Working closely with Country team, bottling partners, and collaborating across all functions to deliver the...

  • IT Support Consultant

    2 months ago


    Johannesburg, South Africa Sabenza IT Full time

    IT Support Consultant IT Support - IT Johannesburg - Gauteng - South Africa "Wanted: IT Support Consultant for a pharmaceutical company - where troubleshooting computer glitches is our daily pill, and tech support is our prescription for success!" Requirements & Skills: - Proven working experience in IT support services or relevant experience - Excellent...

  • IT Support Consultant

    2 weeks ago


    Johannesburg, Gauteng, South Africa Sabenza IT Full time

    IT Support Consultant IT Support - ITJohannesburg - Gauteng - South Africa"Wanted: IT Support Consultant for a pharmaceutical company - where troubleshooting computer glitches is our daily pill, and tech support is our prescription for success"Requirements & Skills: Proven working experience in IT support services or relevant experience Excellent knowledge...


  • Johannesburg, Gauteng, South Africa MTN Nigeria Full time

    Operates within Customer Experience and Operations/CXO and is responsible for allMTN second line support across touchpoints that are related (but not limited to)MTN products & services, billing & account management, credit control, collections,sales, partner & channel support, customer retentions, MNP, Network & Coverage,fraud, device & technical enquiries,...


  • Johannesburg, Gauteng, South Africa ADvTECH Support Office Full time

    Overall Job PurposeThe primary responsibility will be creating, driving and implementing change management strategies/plans for the Group Shared Services function in the businessResponsibilities:Output 1 - Change Management Strategy and Implementation:Create change management strategy and plan which at a minimum includes plans for stakeholder identification...


  • Johannesburg, South Africa The Coca-Cola Company Full time

    Job Description (External Posting) **Position Overview**: The Frontline Marketing Manager will be the marketing lead for the respective country/region** **with the overall responsibility for the local relevance, alignment, and implementation of marketing plans. Working closely with Country team, bottling partners, and collaborating across all functions to...


  • Johannesburg, South Africa Disruptive IT Full time

    This is a contract on-site role for a Portuguese speaking desktop engineers to be based on a remote support desk. This is a 3 or 6 month fixed term contract.. The Desktop Support Engineer will be responsible for technical support, troubleshooting, and providing support for desktop computers and printers. You will be based in Centurion or Rosebank - ITSM or...


  • Johannesburg, Gauteng, South Africa Disruptive IT Full time

    Role DescriptionQualifications Experience with Technical Support and Troubleshooting Desktop computer maintenance and Help Desk Support experience Excellent customer support skills Strong analytical and problemsolving skills Detailoriented and ability to multitask Excellent written and verbal communication skills A degree in a relevant technical field is a...


  • Johannesburg, Gauteng, South Africa Disruptive IT Full time

    Windows Server Specialist Position at a Tech CompanyPurpose of the Job: Install, configure, and upgrade servers and related hardware and software in a LAN, WAN, and stand-alone environment to ensure optimal functioning. Support equipment in an operating system environment from implementation to ongoing support.This 6-month contract offers a market-related...


  • Johannesburg, Gauteng, South Africa Disruptive IT Full time

    This is a contract on-site role for a Portuguese speaking desktop engineers to be based on a remote support desk.This is a 3 or 6 month fixed term contract. The Desktop Support Engineer will be responsible for technical support, troubleshooting, and providing support for desktop computers and printers. You will be based in Centurion or Rosebank ITSM or...

  • Support Agent

    4 weeks ago


    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Join our team as a Customer Support Agent! Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer...

  • Support Agent

    4 weeks ago


    Johannesburg, South Africa Isilumko Staffing Full time

    Join our team as a Customer Support Agent! Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer...


  • Johannesburg, Gauteng, South Africa Network It Full time

    These jobs were popular with other job seekers Reference: BIT001689-MNa-4A manufacturing business, deep in the East of Johannesburg, is looking for a Systems Support Analyst with experience on JD Edwards / ERP applications, that will support and maintain various systemsDuties & Responsibilities Qualifications:Matric with Mathematics (not Maths Literacy)BCom...


  • Johannesburg, South Africa Disruptive IT Full time

    This is a contract on-site role for a Senior Desktop Support Technician who will be responsible for providing technical support for desktop computers, printers, troubleshooting hardware and software issues, and repairing computers. The Senior Desktop Support Technician will work closely with the IT team to optimize systems and enhance the user...


  • Johannesburg, Gauteng, South Africa Disruptive IT Full time

    This is a contract on-site role for a Senior Desktop Support Technician who will be responsible for providing technical support for desktop computers, printers, troubleshooting hardware and software issues, and repairing computers. The Senior Desktop Support Technician will work closely with the IT team to optimize systems and enhance the user...


  • Johannesburg, South Africa Nedbank Full time

    **Job Req** 127750 Credit Risk **Career Stream** Credit Management **Location** Sandton **Job Purpose** To consistently deliver excellent support to all stakeholders by providing timeous and accurate information. **Responsibilities**: - Deliver various Credit Risk Support, Portfolio Management and Administrative services effectively within agreed...


  • Johannesburg, South Africa Watson-Marlow Fluid Technology Solutions Full time

    **Location: Honeydew, Johannesburg, South Africa, 2170** **Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more** Are you a driven, commercially minded professional? We’re currently seeking a Technical Sales Support to join us. our Technical Sales Support role will be responsibile for managing and assisting Customers, Sales Engineers...