Guest Relations Officer

 You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role.Experience and Skills:Minimum of 2 years of experience in the Front Office operations of a luxury...

Our client, a 5- Star establishment in the hospitality industry is looking for an experienced Receptionist/ Guest Assistant to join their organisation. **Requirements**: - 3 years previous experience in hotel front office - Grade 12 certificate or higher - Computer literate in MS Office and a reservation system - Willing to work early, late shifts, public...

A guest Assistant/ Receptionist is required at a 5-star property in Franschhoek. Strong communicator with guests making hotel, restaurant and facilities reservations. Greet guests on arrival, assign rooms, issue keys, and collect payment information. Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest...

Kendrick Recruitment is seeking a courteous, organized, and highly motivated Receptionist to join our luxury hospitality team. As a Receptionist, you will be the first point of contact for our esteemed guests, providing exceptional customer service and creating a warm and welcoming atmosphere. Your role is pivotal in ensuring that guests' experiences from...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

**Front Office Receptionist**: Franschhoek, Western Cape: A distinguished 5-star hotel and wine estate, perched above the picturesque Franschhoek Valley, has an opportunity for a Receptionist to join their Front of House Team. The Front Desk Administrator plays a pivotal role in this organisation, being the primary point of contact with guests and visitors...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

You will excel in this role if you are an efficient, solutions driven individual, who enjoys fast paced and constantly changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational delivery, no problem is too much trouble in your environment. **Main Responsibilities**: - Facilitate a seamless stay for guests...

**Experience and skills**: - Experience in a 5 star luxury hotel environment - Excellent knowledge of Franschhoek area and surrounds - Excellent interpersonal skills to be able to interact with all guests - Excellent communication skills in English, both written and verbal - Excellent knowledge of food and beverage, general knowledge about news and current...

Requirements: - Degree or diploma in Hospitality. - Valid driver’s license - Ability to work shifts and be flexible in other departments - Exceptional attention to detail - Ability to anticipate guests needs and exceed guests’ expectations - Enthusiastic and passionate about guests, their needs and preferences Experience and skills: - Experience in a...

Manage Switchboard and direct calls-take messages/setup meetings Checking Guest in and out. Update Daily Handovers Must be able to read and write in order to complete Front Office administration and reporting and deal with GUEST registration, correspondence and records. Must be able to comprehend written policy instructions and operating manuals. Deal...

Experience and skills:Experience in a 5 star luxury hotel environmentExcellent knowledge of Franschhoek area and surroundsExcellent interpersonal skills to be able to interact with all guestsExcellent communication skills in English, both written and verbalExcellent knowledge of food and beverage, general knowledge about news and current affairsExcellent...

Experience and skills:Experience in a 5 star luxury hotel environmentExcellent knowledge of Franschhoek area and surroundsExcellent interpersonal skills to be able to interact with all guestsExcellent communication skills in English, both written and verbalExcellent knowledge of food and beverage, general knowledge about news and current affairsExcellent...

Experience and skills: Experience in a 5 star luxury hotel environment Excellent knowledge of Franschhoek area and surrounds Excellent interpersonal skills to be able to interact with all guests Excellent communication skills in English, both written and verbal Excellent knowledge of food and beverage, general knowledge about news and current affairs...

**_Our client a well-established boutique hotel is urgently looking to employ an experienced Accommodations Rooms Manager at their organization_** **_Location: Franschhoek, Western Cape_** **_Requirements:_** - _ Proven work experience with at least 3 -4 years experience as an Accommodation Manager or in a similar position at a 4* or 5* property._ - _ Must...

Luxury hotel close to Franschhoek is looking for an Assistant Hotel Manager. - Assist in ensuring a world class service is delivered to the guest, by effectively directing the Hotel Teams on all matters impacting the guest service provision as measured by online reputation metrics and direct guest feedback - Ensure that policies, processes and standards...

The main purpose of the Duty Manager is to manage and control the daily operations of the FOH department. To ensure that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company - _"To give our guests a complete experience and a perfect stay"_. **MAIN DUTIES & RESPONSIBILITIES** - Ensure complete guest interaction and...

**_Our client a well-established boutique hotel is urgently looking to employ an experienced Accommodation Reservations Manager at their organization_** **_Location: Franschhoek, Western Cape_** **_Requirements:_** - _ Proven work experience with at least 3 -4 years experience as an Accommodation Reservations Manager or in a similar position at a 4* or 5*...

**IN PERSON INTERVIEWS IN FRANSCHHOEK ONLY - REGRET NO VIRTUAL INTERVIEWS** **5 Star Boutique Hotel are seeking a Receptionist for their Front Office Department** **Requirements**: - ** Qualification: Formal hotel certificate or diploma**: - ** Work Experience: A minimum of 3 to 4 years in the hotel industry's front office department experience**: - **...