Recruitment and Retention Team Leader

4 weeks ago

Parktown, South Africa The Aurum Institute Full time

We are seeking a dedicated and motivated individual to join our team as a Recruitment and Follow-up Team Leader for a study focused on recruiting inmates from correctional facilities and providing comprehensive follow-up post-release. This role involves coordinating recruitment efforts within correctional facilities, conducting follow-up activities post-release, and leading a team of dedicated professionals to ensure the study's success.

**Recruitment**:

- Develop and implement recruitment strategies to engage inmates within correctional facilities.
- Collaborate with correctional facility staff to facilitate recruitment efforts.
- Conduct informational sessions and interviews with potential study participants.
- Maintain accurate records of recruitment activities and participant information.

**Follow-up**:

- Establish and maintain contact with study participants post-release through telephonic communication and home visits
- Provide support and resources to participants to facilitate successful reintegration into society.
- Document and report follow-up activities and participant progress.

**Team Leadership**:

- Supervise and support a team of recruitment and follow-up staff members.
- Provide training and guidance to team members to ensure the quality and consistency of recruitment and follow-up activities.
- Foster a positive and collaborative work environment to promote team morale and motivation.

**Administrative Tasks**:

- Assist in the development and implementation of study protocols and procedures.
- Coordinate scheduling and logistics for recruitment and follow-up activities.
- Prepare reports and presentations summarizing recruitment and follow-up outcomes for study stakeholders.

**Skills required **_(Technical, functional, & behavioural)_
- Demonstrated understanding of the complexity of issues relating to community reintegration of former inmates.
- Computer literacy (MS Word, Excel and Windows-based programmes)
- Ability to assess client needs and provide relevant referrals
- Ability to provide assistance in making appointments for clients, as needed.
- Ability to work independently within a multidisciplinary team.
- Must possess excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals.
- Needs to demonstrate consistent professional conduct and meticulous attention to detail
- Matric

**Work experience**
- Minimum two years’ experience in research projects with justice-involved individuals (i.e., incarcerated individuals/formerly incarcerated individuals.
- Prior experience with recruitment of inmates from correctional facilities.
- Prior experience with community follow-up of former inmates.
- Working knowledge of DCS structures in the community.

**Closing date: 21 February 2024**

Please Note:
Kindly provide current and relevant references for background checks

  • Retentions Agent

    4 weeks ago

    Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As a Retentions Agent, you will be responsible for contributing to RML’s strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service. **WHAT WILL YOU DO?** **Customer Retention** - Effectively manage retention queries - Submit daily, weekly, and monthly...

  • Team Leader: Recoveries

    3 weeks ago

    Parktown, South Africa Hollard Recruitment Full time

    **Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit a **Team Leader: Recoveries.** **Role Objectives**: To effectively manage the Recoveries specific area (Recoveries /Input Handling/ S.O.P / Data Accuracy) with regards to service;...

  • Team Leader Salvage

    3 weeks ago

    Parktown, South Africa Hollard Recruitment Full time

    **Job Advert Summary**: An exciting new **Team Leader (Salvage) **opportunity has just become available in our **Insure, Operations (Motor Claims Area).** *** **Role Objectives** The salvage Team Leader will manage the Salvage operations as set by the National Motor Salvage Manager by ensuring operational efficiencies, optimal resource allocation and...

  • Retentions Agent X2

    4 weeks ago

    Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As a Retentions Agent, you will be responsible for contributing to RML’s strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service. **WHAT WILL YOU DO?** **Customer Retention** - Effectively manage retention queries - Submit daily, weekly, and monthly...

  • Retentions Agents

    3 weeks ago

    Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As a Retentions Agent, you will be responsible for contributing to RML’s strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service. **WHAT WILL YOU DO?** **Customer Retention** - Effectively manage retention queries - Submit daily, weekly, and monthly...

  • Technical Team Leader

    2 weeks ago

    Parktown, South Africa eSoft Development and Technologies Full time

    **MAIN PURPOSE / OBJECTIVE OF THE POSITION** The technical team leader will oversee a team of software developers, providing guidance, direction, and technical expertise to ensure the successful completion of projects. They will be responsible for both leading the team and contributing to the development process. The role is a combination of development and...

  • Team Leader: Investigations

    2 weeks ago

    Parktown North, Gauteng, South Africa Hollard Recruitment Full time

    Job Advert Summary:Helloan exciting new opportunity has just become available in our Insure, Operations area, Motor Claims. We are looking to recruit a Team Leader: Investigations.Role Objectives:The Team Leader is responsible for running the daily operations management of the team, as well as providing the vision and team objectives to all members. They...

  • Team Leader: Uninsured Recoveries

    2 weeks ago

    Parktown, South Africa Hollard Recruitment Full time

    **Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit a **Team Leader: Uninsured Recoveries.** **Role Objectives**: To effectively manage the Recoveries specific area (Recoveries /Input Handling/ S.O.P / Data Accuracy) with regards to...

  • Team Leader: Liabilities

    1 week ago

    Parktown, South Africa Hollard Recruitment Full time

    **Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit a **Team Leader: Liabilities (front office)** **Role Objectives**: To effectively manage the Liabilities specific area (Liabilities /Merit review/Input Handling/ S.O.P / Data...

  • Retentions Agents

    2 weeks ago

    Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time

    THE JOB AT A GLANCEAs a Retentions Agent, you will be responsible for contributing to RML's strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service.WHAT WILL YOU DO?Customer Retention Effectively manage retention queries Submit daily, weekly, and monthly collection and retention...

  • Retentions Specialist

    2 weeks ago

    Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time

    THE JOB AT A GLANCEAs a Retentions Specialist, you will be responsible for implementing customer retention programmes and initiatives to increase loyalty and retain business. You will also be responsible for managing a team of Retentions Agents who contribute to RMA's strategic deliverables through ensuring successful collection of premiums in an endeavour...

  • Technical Team Leader

    2 weeks ago

    Parktown North, Gauteng, South Africa eSoft Development and Technologies Full time

    MAIN PURPOSE / OBJECTIVE OF THE POSITIONThe technical team leader will oversee a team of software developers, providing guidance, direction, and technical expertise to ensure the successful completion of projects. They will be responsible for both leading the team and contributing to the development process. The role is a combination of development and...

  • IT Team Leader

    2 weeks ago

    Parktown North, Gauteng, South Africa Job Masters (Pty) Ltd Staff Recruitment Co Full time

    Team Leader: IT Systems and Cloud - JHB NorthJob spec : (including but not limited to) - Onsite and Cloud Servers, Disaster Recovery, Application Server, Software Licensing, Anti-Virus Software, Security, Operating Systems, Capacity PlanningMinimum requirements: A Bachelor's degree or Equivalent IT Qualification or Diploma. Minimum 5+ Years Working...

  • Team Leader

    2 weeks ago

    Parktown North, Gauteng, South Africa MyCalling Full time

    Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations.What would make you a good fit for this role? Must be willing and able to work in a shifted environment.Requirements: 1...

  • Team Leader

    2 weeks ago

    Parktown North, Gauteng, South Africa MyCalling Full time

    Team Leader - Agents (Nightshift)Work With The BestAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.We place our people at the centre of everything we do and...

  • Team Leader

    1 week ago

    Parktown, South Africa MyCalling Full time

    **Are you ready to take the next step in your career?** **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment **What you'll be doing;** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the...

  • Team Leader

    1 week ago

    Parktown, South Africa MyCalling Full time

    **Team Leader - Agents (Nightshift)** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of...

  • Team Leader: Uninsured Recoveries

    2 weeks ago

    Parktown North, Gauteng, South Africa Hollard Recruitment Full time

    Job Advert Summary:Helloan exciting new opportunity has just become available in our Insure, Recoveries and Liabilities (Operations) area. We are looking to recruit a Team Leader: Uninsured Recoveries.Role Objectives:To effectively manage the Recoveries specific area (Recoveries /Input Handling/ S.O.P / Data Accuracy) with regards to service; quality and...

  • Team Leader

    4 weeks ago

    Parktown, South Africa MyCalling Full time

    **Are you ready to take the next step in your career?** The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations. **What would make you a good fit for this role?** - Must be willing and able to work in a shifted...

  • Assistant Installation Team Leader

    2 weeks ago

    Parktown North, Gauteng, South Africa Green Overall Midrand Full time

    The Midrand branch of Green Overall is growing and we are looking for someone to lead a small team to install our water conservation systems for residential and commercial customers in the Johannesburg North Area.The team leader is expected to meet at the company premises on the morning of each installation to load the equipment required for the day, pick up...