Manager Credit

6 months ago

Johannesburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

To plan, manage and monitor the implementation of risk activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

**Job Description**:
Credit Assessment

Identify training needs in normal course of business and work together with the team leader by escalating the information to up‐skilling the business unit staff.

Portfolio and Risk Management Manage and maintain the existing assigned portfolio of clients within agreed KPI’s.

Ensure that out of order, impaired and dormant accounts are proactively managed in collaboration with the business unit in accordance with the credit policies, procedures and processes to mitigate the risks, ensure the best possible credit solutions and proactive actions. Provide credit solutions for the timeous rehabilitation of delinquent accounts and initiating the transfer to Business Support and / or Legal Recovery Services (LRS) for groups / accounts which cannot be rehabilitated in the normal credit environment.

Visit clients when required with the RE to assist, support and provide the business unit with credit input.

Maintain and submit performance, status and other standardised reports as required by team leader.

Compliance and Processes

Adhere to and comply with the Service Level Agreements (SLA's) to ensure overall service delivery to the business unit. Adhere to governance, regulatory and legislative requirements during execution of duties in normal course of business by completion of necessary compulsory training and courses. Adhere to Absa and Credit specific processes and policies to ensure mínimal risk and findings during audits and conformance reviews. Escalate any concerns to the team leader to discuss, resolve and mitigate the risks. Ensure timeous follow up of arrangements and risk accounts identified via the daily and monthly listings and appropriated systems i.e. ARMS, CMS, etc. Escalate potential sales leads to business units identified from the listings and daily excess reports.

Development and Training

Demonstrate the willingness and ability to perform and ensure personal alignment to Absa's values. Attend meetings and contribute by means of suggestions for ways of improving customer service, credit processes, practices, etc. Ensure own development through formal performance development plans and informal coaching to enhance own proficiency. Maintain an awareness of new developments in markets and industry trends via training, internal correspondence and media to enhance own efficiency and ensure high quality credit solutions to business units.

Contribute to an environment of mutual support by sharing knowledge with other team members and business units to improve their productivity and ensure compliance to credit policies, processes and procedures.

Play an active role in personal coaching plans. Provide constructive solutions to work related problems and contribute to fostering sound team dynamics.

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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