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Medical Receptionist/administrator

5 months ago

Cape Town, South Africa SJ Practice Full time

A busy practice situated at Netcare Christiaan Barnard Hospital is seeking a well presented medical receptionist possessing excellent customer service, telephonic and face to face communicative skills. Experience working with Elixir Live would be advantageous.

Duties include:

- Welcoming patients and visitors, answering the telephone and answering any inquiries.
- Scheduling appointments and keep those appointments on time.
- Assisting patients with completing necessary forms and documentation.
- Keeping a clean and calm reception area.
- Processing billing and payments, using Elixir and/or similar software
- Liaising with Medicare and private health funds
- Faxing, scanning, filing, and mailing documentation.
- Comforting distressed patients - this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
- Equipment sterilisation and cleaning.
- Monitoring and ordering stationery and clinical supplies.
- Booking and organising staff and doctor meetings.
- Maintaining information confidentiality at all times.
- Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion.

Application Deadline: 2023/04/21