Assistant Wedding

7 months ago

Camps Bay, South Africa HotelJobs.co.za Full time

Responsible for:

- Liaise with all clients, ascertaining their requirements and coordinating as well as successfully executing weddings and events in a timely manner in accordance with the brand standard with the intention of ensuring that the highest standard of performance and service is achieved by all relevant parties.
- To ensure that the highest standard of performance and service is achieved when selling, reserving, planning and executing wedding and events
- To process all enquiries timeously and efficiently
- To ensure harmonious relationships exist with other departments, suppliers and hotel management by maintaining clear and prompt communication between all parties; and ensuring that all correspondence with clients reflects the professionalism of the company standard and enhances the relationships with key suppliers
- To maximise revenue generating opportunities, whilst enhancing the guest service experience
- Communicating with vendors to confirm logistics and review contracts
- Completing a final checkup on the venues for the ceremony and reception
- Meeting with the clients before the wedding / event
- Addressing any overlooked details
- Managing the Rehearsals
- Creating a comprehensive timeline and floor plans
- To ensure the accuracy of all reservation to ensure an exceptional guest experience
- To be present on the day of event, coordinating all setups and preparations, overseeing all of the guests needs leading up to and on the wedding / event day as well as assisting the Banqueting Manager where needed.
- Prepare and present financial and operational reports as required by the business needs
- Accurate account management.
- To update and maintain the enquiry report and conversion statistical report

**Requirements**:

- Grade 12
- Hotel, Food and Beverage or Events Diploma
- At least 2 years Wedding / Banqueting Reservations and Operations experience in a 4* or 5* Hotel.
- Previous Food and Beverage operational experience mandatory
- Computer literate: MS Office / Opera / Micros
- Sound business acumen
- Ability to interpret budgets and Business Reports, PNLs and forecasts.
- Highly presentable
- Excellent command of the English language with solid verbal and written communication skills
- Able to work flexible hours including weekends and public holidays

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