Application Support Supervisor
2 weeks ago
Faculty- Support / Admin Department- Department- Cape Peninsula University of Technology -> Computer & Telecom Services- Campus/ Location- Bellville Campus - Bellville, Cape Town, WC ZA (Primary)- Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl. Medical Aid rate based on principal member only)- To be confirmed- Advert Closing Date- 25/8/2023- Job PurposeThe main purpose of the job is to provide ERP service support to all users through training and effective administrative procedures and well-coordinated ERP projects while ensuring effective staff supervision within the section.
- Job Knowledge, Skills and Experience- Bachelor’s degree in Information Technology/Information Systems/Computer Science or relevant equivalent qualification
- At least five (5) years’ experience in ERP support environment preferably in Higher Education environment
- Experience in project coordination and management
- ITIL Foundation certification
- Project Management Certification (Prince II) will be an added advantage
- Key Performance Areas / Principal Accountabilities- Client Service
- Projects and Workshops
- Internal / External Communication
- System Maintenance and Development
- Training Coordination
- Staff Supervision
- Team Support
- CompetenciesCommunication Skills (verbal and written)
Coaching Skills
Building Strategic Relationships
Presentation Skills
Planning and Organising Skills
Decision-making Skills
Information Monitoring
Managing Work
Quality Orientation
Stress Tolerance
Client focus, Adaptability
Problem-solving Skills
Project management
Troubleshooting
MS Office
Supervisory Skills
Analytical Skills
- General Information**Closing date**: 25 August 2023
**NB: PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU. PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOUR APPLICATION BY OUR PANEL.**
- The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.
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